Last year I had a horrific experience buying pellets online with another company. I was very reluctant to try another online wood pellet vendor us since your company had a Billboard in my neighborhood, I decided to try again. After logging into your website, I had some questions about the variety of available wood pellets and wound up Live Chatting with Joy. I was impressed with Joy's knowledgeable, professional and personable customer service. The way she has handled my order through its various stages has been met with the kind of excellent quality and outstanding customer service I rarely see these days. My experience with PelletSales.com has been extraordinary in every way because of the way my order was handled by Joy, and you can count on my repeat business next year."
Anonymous, Worcester MA
OUTSTANDING!!!"
Anonymous, Webster NH
I wish I got the name of the fine gentleman who delivered the pellets. What a Pro! He delicately and precisely placed the pellets in the back of the garage with the forklift. I mean this guy was like the (insert your favorite hall of fame sports legend here) of forklift operators. Nice guy too. Please keep people around like him and I will use your service forever. "
Anonymous, Avon CT
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