Joy Schmidt

Fuel Quality Manager

Joy was born in Rhode Island, and moved to New Hampshire when she was still very young. Having joined in 2009, Joy wears many different hats. Her primary focus is customer satisfaction and fuel quality assurance.

Joys spends her free time with her husband, and chasing after her two active children.

Paul Tlapa


Serving as the official geek at, Paul manages all our ecommerce development and architecture. Having worked in ecommerce for more than 10 years, he is well suited for the demands of securely handling online purchases.

Paul lives in New Hampshire with his wife and five children. Besides reading programming books, he also enjoys snowboarding, basketball, spending time with the kids, and staying warm near his Harman pellet stove.

Rachel Cornell

Marketing Manager

Rachel came to New Hampshire from northern New York to obtain a Master's Degree at SNHU, and never left. She joined the team in early 2014 to write helpful blogs, create engaging email campaigns, and manage the company's online presence.

When she's not working on house renovations, much of Rachel's free time is spent with her husband George and rescue dog Mike.

Laurie Warren

Delivery Manager

Laurie manages all our deliveries using a dedicated team of exceptional delivery drivers to ensure that your pellets arrive intact and on-time, right where you want them.

Laurie's free time is spent enjoying her husband, son, and dog Bandit in their newly renovated home.

Devon Ferns

Finance Manager

Devon came to from Lignetics to take over financial system management. She holds a bachelor's degree in finance from Bentley University and an MBA from Southern New Hampshire University.

She lives in New Hampshire with her husband and two kids, and enjoys spending time outside with her kids and dog.