Last year I had a horrific experience buying pellets online with another company. I was very reluctant to try another online wood pellet vendor us since your company had a Billboard in my neighborhood, I decided to try again. After logging into your website, I had some questions about the variety of available wood pellets and wound up Live Chatting with Joy. I was impressed with Joy's knowledgeable, professional and personable customer service. The way she has handled my order through its various stages has been met with the kind of excellent quality and outstanding customer service I rarely see these days. My experience with PelletSales.com has been extraordinary in every way because of the way my order was handled by Joy, and you can count on my repeat business next year."
Anonymous, Worcester MA
The sales person was very nice. I got delivery in 4 days. Your truck driver called 1 hour before delivery which was very convenient. "
Anonymous, Malden MA
I just wanted to touch base and let you know that we are really pleased with your product for bedding. I know that I asked a lot of questions before I went forward but I do believe that understanding the product and how to use it best have been the key to having the product be such a success. I would be happy to endorse this product or answer questions other stable managers and owners have regarding its use. I am also finding it very cost effective. "
Anonymous, Deerfield NH
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