Learn How We Control Quality
We test our fuels regularly, and rigorously
We run all the pellets we buy through a battery of tests regularly, to assure the best quality for our customers. These tests include the following attributes and parameters:
- Ash content
- Heating value
- Pellet fines content
- Diameter
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- Durability
- Ash fusion temperature
- Chlorine levels
- Length
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Unlike many manufacturers, who self-certify, we independently test all products we sell. We check each of our products regularly, and sample completely randomly from each plant’s production stream.
What do we mean by ‘Qualifies as Super Premium’
When we confirm that the ash content of a fuel supplied by one of our sources routinely tests under one-half of one percent (<0.5%), we indicate it ‘qualifies as super premium.’ For clarity, this is NOT a PFI certified grade.
For additional information
Please feel free to call our customer service team at 1 800 PELLETS or click on the links below:
