Two house fires in New Hampshire within a month have been linked to wood pellet stoves. One of the fires was found to have started by a faulty pellet stove chimney, which devastated most of the home and injured four firefighters. The damage done by the other recent fire was less significant but was also pellet stove related – starting due to an improper installation.
The demand for wood pellets made from douglas fir wood fiber has been increasing in recent years, regardless of the higher price tag. These pellets have a significantly low ash content and a super hot heat output, making for an impressive burn experience.
Pellets with a lower heat output are typically less expensive, while the ultra premium douglas fir wood pellets are far pricier. Many of our customers have been ordering multiple types of pellets for the heating season to coincide with the weather (saving the douglas fir wood pellets for the coldest parts of winter) which is a growing trend we refer to as “burning strategically”.
You can always re-use empty pellet bags and wood pallets for DIY projects – but what about the shroud that comes wrapped around your pellet delivery? It can come in really handy this time of year.
Hauling out the Christmas tree after the holidays can be a messy, arduous task. On top of being repeatedly poked with sharp branches, the dried out needles get absolutely everywhere. With a little tweak ahead of time, you can avoid this headache.
Simply position the shroud on the floor where the tree will go, and roll up the sides in order to hide it under the tree skirt. When you’re ready to take the tree out – you’ll have this heavy plastic in place to help. Simply unfurl the shroud up and around the tree to cover and secure it for removal!
As a year-round wood pellet retailer, we’re always seeing fluctuations in pricing and supply/demand through the seasons. However, the beginning of the 2018-’19 heating season has its fair share of complications.
These setbacks have affected a significant number of pellet stove owners throughout the states – understandably resulting in many questions.
While we are hesitant to use the phrase “wood pellet shortage” – we are concerned with the increasingly tight supply of pellets in the Northeast and Mid-Atlantic states and the ability for pellet mills to meet a growing demand.
Many folks don’t have the space to keep their wood pellet fuel stacked on pallets as delivered. Although storing wood pellets outside is possible and very common, we’ve noticed our customers often have our delivery drivers place the skids near an entrance to the house for re-stacking inside.
Since every pellet stove is different, some of the best advice can be found in your stove manual. Whether you’re burning pellets for the first time in a new stove, firing up your system at the start of a new season, or switching to a new brand of pellets, this quick reference guide for troubleshooting some common burn quality issues should come in handy.
Here’s the Farmers’ Almanac Official Thanksgiving weather forecast for the Northeast and New England on Thursday, November 22 through Sunday, November 25:
New York, Vermont, New Hampshire, Maine, Massachusetts, Rhode Island, Connecticut, Pennsylvania, New Jersey, Delaware, Maryland, Washington D.C. will experience wet conditions that may linger in most of the area (especially in New England) but the weekend should be fair.
New York State Thruway, South of Buffalo. Photo by NYS Police.
The Farmers Almanac has also put together an overview of history’s storms that wreaked havoc on Thanksgiving events and travel, including the Great Appalachian Storm of 1950, Chicago’s White Thanksgiving in 1975, Denver’s Turkey Day Blizzard in 1983, New York City’s White Thanksgiving in 1989 and the Lake Effect “Snowvember” Storm in 2014
The Woodpellets.com Premier Delivery option involves the use of a pallet jack. This special tool is a hand-operated machine that lifts heavy pallets, allowing delivery drivers to pull skids of fuel over flat, smooth surfaces like a cement floor.
Because of their maneuverability and small size, pallet jacks give you greater flexibility than forklifts to place pallets exactly where you need them.
To see if a pallet jack delivery is an option in your area, call 1-800-PELLETS or visit Woodpellets.com for a free quote!
We love how inventive our customers are! Steve of Massachusetts explained,
“I store my pellets in my basement and for a couple years, me and my family would carry 2-3 tons from the driveway, through the kitchen and down the cellar stairs and pile them on pallets. Then I had an idea. I built a slide on the stairs made of 2X4’s and aluminum flashing. We now do 3 tons in under an hour. Two carry and slide them down the stairs and one in the basement stacking!”
Every year, we hold a pre-peak season delivery meeting to make sure we’re equipped to make our customers happy. It’s great to get everyone together in one place, but even better to go over the whole delivery process as a team. In order to make your Woodpellets.com home delivery as smooth as possible – we thought it’d be helpful to share an overall guide.
The more information you provide, the better. Does your road have heavy construction going on? Is your driveway hard to find? Does your address not come up on GPS? If our drivers know ahead of time what to be prepared for, we can better serve you. It’s better to be up front about any tricky circumstances especially, so the delivery team can do all that’s possible to find a solution ahead of time.
The forklift is bigger than you may realize. It’s actually over 8 feet wide, and the highest point is also 8 feet tall. It’s mounted on the back of the truck, which parks in the road. The driver lowers it down to the ground, uses it to remove your fuel from the truck, and then drives it up your driveway to place the pallets where you need them. Due to the heavy weight of the load and the forklift itself, it can’t be driven across any leach fields, sprinkler lines, or soft lawn. Keep this in mind when you’re deciding where to have your pallets of fuel placed!
Communication is key! Our delivery team will send you an email, text your phone, and/or call you (whichever way you’ve indicated you prefer) to confirm your delivery. Also, sometimes we reach out ahead of time to confirm your delivery instructions or to get clarification on something. If you get a message requesting a call or email back from our team, please don’t forget to do so! Depending on the information we require from you, we probably won’t be able to schedule a delivery if there are unanswered questions pending.
If you have a very specific placement requirement, mark it. Many driveway deliveries have instructions like this: “Please place pallets in front of the garage door”. This is vague, usually because the customer wants the pallets near the door, so he or she can bring the bags inside to hand-stack. On the other hand, if you want a much more specific location for placement, mark the space with a sign, or an overturned trashcan, and let us know your indicator. Our driver will do everything possible to safely deliver your pallets where you want them.
The forklift’s path must be clear. Forgetting to move cars out of the way is a common mistake, and one that can really make for a more difficult delivery. Keeping a clear path (at least 8 feet wide, including any turns) for the driver is important, not only for saving time – but for protecting your belongings. Our drivers are very careful and skilled, but as we mentioned before, the forklift is pretty bulky and difficult to maneuver in tight spaces.
Note: Moving cars, toys, and equipment out of the way is important – but so is getting kids and pets out of the area! Keeping children and any pets inside during delivery is very helpful to the driver. There are already many variables to think about during a delivery, so avoiding the addition of small running bodies to the mix is crucial.
You don’t actually have to be home. If your schedule isn’t meshing with ours, it’s totally fine. As long as your instructions are clear (see above) and you let us know exactly where you’d like your fuel (see below), our driver can handle it in most situations without your physical presence. We also have your contact information in case something comes up, of course.
Note: Garage deliveries often involve the customer being at home, to open the door to allow the pallet jack to place the fuel inside. However, many customers are fine with leaving the garage door open if they can’t be home at the time of delivery. It’s all about whatever you are comfortable with!
Regarding garage delivery: Are we able to move around in the garage for your Premier Delivery? Now that you’ve cleared your driveway for our equipment, have you cleared a path in the garage for the pallet jack? This is another overlooked step at times, unfortunately. The pallet jack, while smaller than the forklift, is still a heavy-duty piece of equipment, moving a 4-foot wide pallet of fuel. Make sure all the stuff that tends to accumulate in the garage is cleared out of the path of your fuel’s final destination. See our quick video below, which shows a Premier Delivery in action!
We are always happy to answer any questions you might have. Please give us a call at 1-800-PELLETS to speak to a pellet expert, or visit our website at www.Woodpellets.com for more information. We hope this guide on home delivery has been helpful!