There are many different brands and styles of wood pellet stoves – so the best way to start learning about your particular stove is to read the entire manual. If you’re a new pellet stove owner, or have switched to a different model – it could take some trial and error to learn the right process for your home.
You might be surprised to learn that many common issues pellet burners face with their stoves can be solved with making some adjustments. Again – start to troubleshoot and learn by reading your manual! It has the best stove-specific advice on operation, maintenance, recommendations and best practices.
Take a look at our quick cheat sheet below to review the pellet stove problems we hear about the most.
|Poor burn quality
||Clean your stove according to your manufacturer’s recommendations, or schedule a professional stove cleaning and inspection.
||Burning on ‘low’
||Adjust heat setting to medium or medium/high.
||Clean all vents, check and repair/replace all gaskets, adjust damper or airflow setting.
||Adjust air-to-pellet ratio by increasing air flow.
|Lazy or small flame
||Adjust air-to-pellet ratio by increasing air flow and/or decreasing feed rate.
|Low heat output
||Adjust air-to-pellet ratio by increasing air flow and/or increasing feed rate.
|Sparks flying / embers in the ash pot
||Adjust air-to-pellet ratio by decreasing air flow and/or decreasing feed rate.
|Whole, charred pellets left in the burn pot
||Adjust air-to-pellet ratio by decreasing air flow and/or decreasing feed rate.
|Auger jamming / stove shutting down
||Drop bags on the floor – this can break long pellets into a manageable length.
|Excessive ash build up / whole, charred pellets in burn pot
||Reduce feed rate.
As you can see, many burn issues are directly related to your stove’s airflow. If you have reviewed your owner’s manual to make the proper settings adjustments, but you’re still experiencing problems…you might have a leak. Wood pellet stoves operate through a system of air intake and exhaust, and the exhaust fan sucks air out through the burn pot to cause combustion of the pellets. It’s important to inspect your venting setup to see if it’s properly sealed, but it’s more likely the leak is through your door gasket.
It’s simple to test the door seal efficiency with a dollar bill. While holding on to one end of the bill, insert the other side into the door, and shut it. Pull out the dollar while the door is still shut, and note the resistance. You shouldn’t be able to remove the bill without a good amount of resistance. Repeat this method all around your door to check the full effectiveness of your gasket.
If you ordered your wood pellets from Woodpellets.com and you find damage to the actual wood pellets – call 1-800-PELLETS within 30 days of delivery to speak with a Quality Assurance Representative. All Woodpellets.com Quality Certified fuels are backed by a Physical Quality Guarantee, which is valid for 30 days after the delivery date.
Questions? Call 1-800-735-5387 to Speak to the Experts at Woodpellets.com!
We’ve shown you how to use wood pellets in a fire pit, but there’s never been a fire pit created for burning wood pellets until now.
Designed by an innovative team at TIKI® to address what consumers don’t like about a typical outdoor fire session, this fire pit has been engineered to run on wood pellets. Since the main goal of this project was to find the easiest, cleanest way to enjoy an outdoor fire – using wood pellet fuel certainly makes sense.
The inventors claim that due to the airflow technology and wood pellet “pack” – getting the fire started is instant, the burn is clean and the whole experience is hassle-free. Mass production hasn’t begun yet, but you can learn all about this invention on the crowdfunding platform, Kickstarter.
What do you think? Would you want a wood pellet burning fire pit?
Many folks don’t have space in their homes, sheds or garages for bulky pallets of pellet fuel. For years we’ve been reminding our customers that it’s safe to store your wood pellets outside, as long as you secure a sturdy tarp over them.
Read >> How to Store Your Wood Pellets Outdoors
Read >> The Basics of Proper Wood Pellet Storage
But what if the tarp isn’t properly treated to keep the sun from damaging the inner layers of plastic? Or what if the tarp’s shape doesn’t fully cover the pallet of pellets? Will the edges of the tarp fly up and expose your fuel to the elements? Won’t it be difficult to access the pellets if I properly secure the tarp?
We have heard your concerns and we have designed a solution, which will be exclusively available from Woodpellets.com! These sturdy UV-treated tarps are made to fit perfectly over your wood pellets as they’re delivered on pallets. Plus, one side has a very convenient strip of velcro to make opening up the tarp to access your fuel a breeze.
The entire Woodpellets.com team is very excited to announce these special pallet covers will be available soon – in both 1.5 ton and 1 ton sizes!
We always remind our customers to do a full inspection after delivery because punctures/tears can happen during the delivery process. If you find any damage to your wood pellets, call 1-800-PELLETS right away. But don’t worry…all Woodpellets.com Quality Certified fuels are backed by a Quality Guarantee!
Here’s what Barb from New York decided to use her damaged wood pellet bags for:
“In 2016 I had damaged pellets which you took care of for me and gave me permission to compost. I’d like to share with you what happened to some of those pellets.
I had a small wildflower garden at the edge of my walkway which was overrun with some very invasive & nasty weeds. I decided to put a raised bed in place there and try to rescue some summer blooming with Heart-Leafed Asters which were being run out by the weeds.
I thought I only had 6 bedraggled specimens left. Well, I rescued 48 struggling seedlings as I dug the mess up.I put in a 4’x8′ two-level raised bed, lots of landscaper’s cloth and a good layer of those composted pellets. I mixed it all up and transplanted all 48 seedlings into their spots in the raised beds.
All 48 Asters survived, grew to about 3′ high and bloomed profusely! This is their 3rd year of doing the same. Expensive compost to be sure but at least it didn’t go to waste. The flowers put on quite a show.”
Read >> Here’s Why You Shouldn’t Throw Away Wet Wood Pellets
Read >> Wood Pellets Used as Moisture-Holding Mulch
We love reading feedback from our customers, especially when we get some great tips/ideas. Do you have any to share?
We hear this question a lot this time of year because it’s not always possible to store wood pellets inside. Many folks don’t have a garage or available dry space outdoors, but that’s okay. In order to properly store your wood pellets outside, you just have to take a few extra steps.
Read >> See How This Family Sends Their Pellet Bags to the Basement for Storage
First, make sure to fully inspect your delivery as soon as possible. Your fuel is carefully wrapped and protected with a plastic shroud before it’s sent out to you. If you find any rips or holes in the plastic shrouding, be sure to close them with water-proof tape or additional layers of plastic. Is there extensive damage or any wet bags? If so, call 1-800-PELLETS right away to speak with a Quality Manager.
The next step is very important. Securely fasten a sturdy tarp over your skids. This will protect your fuel from water, weather and any birds or small animals that may try to puncture the plastic to make a home. Make sure the tarp is well connected to the pallet to avoid losing it with wind gusts.
Read >> Keep Your Outdoor-Stored Pellets Dry with This Simple Trick
If you’re interested in a much more convenient tarp, check out our brand new custom pallet covers with velcro access! Available in a 50” height for 1-ton skids and a 72” height for a 1.5 ton skid, each protective tarp is 49 inches in length and width, with a white outside and black underside. The 8×8 woven material is rated for 1 year of UV protection to help with protection from the elements.
Helpful Tips for Outdoor Storage:
- Always make sure your pellets are delivered to an area in your yard or driveway that is free from any water pooling or flooding.
- Leave the shrouds the fuel arrived wrapped in on as long as possible.
- Check on your unopened skids through the season to make sure everything is still secure.
- Place a weighted object on top of the skid to keep the tarp in place.
- Use a ball on top but underneath the tarp to prevent pooling.
- Use empty milk jugs filled with sand or water tied to the tarp’s edges to help properly secure it.
- During the winter months, keep a path shoveled around your skids to help prevent any water and/or ice damage.
Make sure you do everything you can to protect your pellets. But in the rare instance they arrive damaged, all of our Quality Certified fuels are backed by guarantee. We are here for you if you have any questions.
According to the 2020 Farmers’ Almanac, this winter will be filled with so many ups and downs on the thermometer, it may remind you of a “Polar Coaster.” The almanac Editor Peter Geiger explains, “Our extended forecast is calling for yet another freezing, frigid, and frosty winter for two-thirds of the country.”
Read >> How the Farmers’ Almanac Predicts Weather
The worst of the bitterly cold winter conditions will affect areas east of the Rockies all the way to the Appalachians. The Northeast, including the densely populated corridor running from Washington to Boston, will experience colder-than-normal temperatures for much of the upcoming winter.
With colder-than-normal temperatures in the Northeast and above-normal precipitation expected, the weather outlook forewarns of not only a good amount of snow, but also a wintry mix of rain, sleet—especially along the coast.
How long will it last? The forecast says spring will be slow to start with wet snow and unseasonably chilly conditions lingering across the Midwest, Great Lakes, Northeast, and New England through April.
To read the full forecast and more helpful information, order your copy of the 2020 Farmer’s Almanac!
In the early 1970’s, Romeo Jr. and Maggie Pimpare moved to Sanford Maine with their three young children and started a car repair business. The business eventually expanded into manufacturing custom made portable buildings, and when wood pellet stoves were added to the shop for sale in 1997, D&J Home & Hearth was born.
In 2015 Wayne, Wendy & Randy bought the thriving business from their parents. Today the company is a leading distributer of Harman, Ecochoice, Vermont Casting, DutchWest, Majestic pellet, wood, gas stoves, inserts and fireplaces.
In order to offer expert wood pellet customer service along with the convenience of ordering premium wood pellets online, D&J has recently partnered with Woodpellets.com.
Now any wood pellet stove owner within D&J Home & Hearth’s pellet delivery service area can now place an order through Woodpellets.com online or by calling 1-800-PELLETS.
Woodpellets.com is excited to partner with a family-run business that values customer service as much as we do!
It was 1965 when Vern Ziegler established the Ziegler Lumber Company after building hundreds of homes in the Inland Northwest as a general contractor.
Using his vast experience in residential construction, Mr. Ziegler pioneered the do-it-yourself concept with his first store in Spokane Washington. Having been called “Ziggy” much of his life, Vern’s company soon became well known as “Ziggy’s.”
His goal at that time was the same as it is today – to offer the customer the highest quality merchandise at contractor prices, along with excellent service and good advice for the homeowner to do his own projects.
In order to offer expert wood pellet customer service along with the convenience of ordering premium wood pellets online, Ziggy’s recently partnered with Woodpellets.com. Now any wood pellet stove owner within Ziggy’s pellet delivery service area can now place an order through Woodpellets.com online or by calling 1-800-PELLETS.
We’re proud to be working with Ziggy’s and are thrilled to expand our services to the Northwest!
Our customers never cease to amaze us. Take a look at some of our favorite entries we received as part of our recent pallet DIY challenge:
Do you have any wood pallet upcycle ideas to share? Check out our Facebook or Twitter page to send a photo!