1. Read the manual that came with your stove. According to Jason Tardiff of J&L Chimney Works in NH, this is the number one thing stove technicians wish customers would take seriously. He explains; “Most of the time, the answer to the problem lies in the pages of their owner’s manual.” From proper stove maintenance, to best practices and warranty information – the manual is packed with model-specific information, and it’s very often overlooked.

2. Don’t be so quick to blame the pellets. If your stove isn’t igniting, if you have a weak flame, or your pellets won’t stay lit, the fuel shouldn’t be your first thought. When was the last time you had your stove professionally cleaned? If you do it yourself, are you really getting to all the parts that need attention? Your pellet stove works off of pressurized air which is drawn from the exhaust. Have you cleaned all those passages? Is your exhaust clear of debris? Jason describes his years of discoveries: “The exhaust pulls in anything that’s in the air – so pet hair, dander, dust and lint are constantly sucked in. And as far as the auger goes, items left on the stove can fall and work their way in. I’ve found spoons and G.I Joes crammed in there.”

To summarize – in addition to the general responsible cleaning owners should be doing, a professional cleaning twice a year is definitely a best practice. Think of it like your dental health and your dentist. You clean your own teeth every day, but it’s still good to go to the dentist every six months for professional attention.

>> Read about the most common pellet stove problems

3. Your pellet stove needs a surge protector. You should not be plugging your stove directly into the wall. Furthermore, you need to know the difference between a power strip and an actual surge protector. Most modern pellet stoves have a circuit board that can be damaged without protection from even small electrical surges caused by power outages. Be sure to check your manual for information on electrical recommendations.

4. Don’t burn low quality pellets and expect great results. Check out the specifications on the wood pellets you’re purchasing. Look at the ash content listed, and know that the higher the percentage, the more frequent your cleanings will be. Higher quality pellets will have lower ash percentages, and therefore less maintenance.

On top of research, another great way to choose a fuel is by talking to your fellow pellet-burners to see what they’re using and why. Of course, you won’t know what you like for your home and your budget until you run your own tests. But if you’re buying the cheapest pellets with lower heat and higher ash specifications – you shouldn’t expect the same results as the higher quality options available.

5. Buy low-moisture firewood for your wood stove. Switching gears to wood stoves and fireplaces – the firewood you choose to burn is important. Jason explains, “No noise is good when burning your firewood. The crackling and popping you hear in a campfire is from excess moisture burning off – which you don’t want in your home.”

Too much moisture within wood doesn’t burn as hot, gives off useless steam when burning, and creates dangerous and flammable creosote buildup. A best practice when buying your firewood is to use a moisture meter to find out just how “seasoned” it is before you take it home. Wood burns the best when it’s been split, seasoned for at least 6 months, and is made up of less than 20% moisture.

 >> Read about wood bricks – the firewood alternative.

Just like with pellet stoves, your chimney and/or wood stove requires regular maintenance, and should be professionally cleaned at least once a year. Any special “logs” that claim to get rid of your creosote can be used, but should not take the place of a proper, extensive cleaning.

Enter your zip code at Woodpellets.com to see if Cleancare Professional Stove Cleaning is available in your area. 

Questions? You can always call 1-800-735-5387 to speak to a Woodpellets.com representative!