5 Things You Should Know According to a Professional Pellet Stove Tech

Woodpellets.com1. Read the manual that came with your stove. According to Jason Tardiff of J&L Chimney Works in NH, this is the number one thing stove technicians wish customers would take seriously. He explains; “Most of the time, the answer to the problem lies in the pages of their owner’s manual.” From proper stove maintenance, to best practices and warranty information – the manual is packed with model-specific information, and it’s very often overlooked.

2. Don’t be so quick to blame the pellets. If your stove isn’t igniting, if you have a weak flame, or your pellets won’t stay lit, the fuel shouldn’t be your first thought. When was the last time you had your stove professionally cleaned? If you do it yourself, are you really getting to all the parts that need attention? Your pellet stove works off of pressurized air which is drawn from the exhaust. Have you cleaned all those passages? Is your exhaust clear of debris? Jason describes his years of discoveries: “The exhaust pulls in anything that’s in the air – so pet hair, dander, dust and lint are constantly sucked in. And as far as the auger goes, items left on the stove can fall and work their way in. I’ve found spoons and G.I Joes crammed in there.”

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Flex Savings Plan: The Free Budget Program for Wood Pellet Fuel

Much like with any fuel purchase – buying your wood pellets or wood bricks for the heating season can be a significant expense. The Woodpellets.com Flex Savings Plan was created to make saving up for that large order easier. Here’s how it works:
The only wood pellet budgeting program in the industry!Full plan details, frequently asked questions and terms/conditions can be found here. Questions? Call 1-800-PELLETS to learn more!

 

Wood Pellet Heating 101

Although over one million homes in the United States use wood pellet fuel as a heating source, there are still many frequent questions and misconceptions about heating with wood pellets. Below, we have compiled a list of the most common inquiries we hear from both new and existing pellet users.

 How Many Bags of Pellets Should I Buy?

Woodpellets.com Driveway DeliveryThe amount of pellets you can expect to burn through in a heating season depends on the quality of the wood pellets and the efficiency of the stove – among other things. However, one bag of quality pellets will commonly provide a full day of good, steady heat.

The average residential wood pellet customer in the Northeast uses 150-200 bags of wood pellets throughout the entire heating season. There are 50 bags in one ton of pellets, so that’s 3-4 tons.

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How to Safely Re-Stack Wood Pellet Bags

Woodpellets.com Customer Re-Stacking Techniques

Many folks don’t have the space to keep their wood pellet fuel stacked on pallets as delivered. Although storing wood pellets outside is possible and very common, we’ve noticed our customers often have our delivery drivers place the skids near an entrance to the house for re-stacking inside.

Read >> 
How to Keep Wood Pellets Stored Safely Outside 

Read >> Customer Tip: How to Easily Move Pellet Bags into the Basement 

In order to demonstrate a bag stacking method within a small space, we placed 3 whole tons of wood pellets (150 bags) in a 6 foot wide space using a very simple hand-stacking technique, described below.
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How to Troubleshoot Your Wood Pellet Stove

There are many different brands and styles of wood pellet stoves – so the best way to start learning about your particular stove is to read the entire manual. If you’re a new pellet stove owner, or have switched to a different model – it could take some trial and error to learn the right process for your home.

You might be surprised to learn that many common issues pellet burners face with their stoves can be solved with making some adjustments. Again – start to troubleshoot and learn by reading your manual! It has the best stove-specific advice on operation, maintenance, recommendations and best practices.

Take a look at our quick cheat sheet below to review the pellet stove problems we hear about the most.

The Problem Possible Cause Possible Solution
Poor burn quality Dirty stove Clean your stove according to your manufacturer’s recommendations, or schedule a professional stove cleaning and inspection.
Blackened glass Burning on ‘low’ Adjust heat setting to medium or medium/high.
Excessive clinkers Airflow leak Clean all vents, check and repair/replace all gaskets, adjust damper or airflow setting.
Trouble igniting Air-to-pellet ratio Adjust air-to-pellet ratio by increasing air flow.
Lazy or small flame Air-to-pellet ratio Adjust air-to-pellet ratio by increasing air flow and/or decreasing feed rate.
Low heat output Air-to-pellet ratio Adjust air-to-pellet ratio by increasing air flow and/or increasing feed rate.
Sparks flying / embers in the ash pot Air-to-pellet ratio Adjust air-to-pellet ratio by decreasing air flow and/or decreasing feed rate.
Whole, charred pellets left in the burn pot Air-to-pellet ratio Adjust air-to-pellet ratio by decreasing air flow and/or decreasing feed rate.
Auger jamming / stove shutting down Long pellets Drop bags on the floor – this can break long pellets into a manageable length.
Excessive ash build up / whole, charred pellets in burn pot Short pellets Reduce feed rate.

As you can see, many burn issues are directly related to your stove’s airflow. If you have reviewed your owner’s manual to make the proper settings adjustments, but you’re still experiencing problems…you might have a leak. Wood pellet stoves operate through a system of air intake and exhaust, and the exhaust fan sucks air out through the burn pot to cause combustion of the pellets. It’s important to inspect your venting setup to see if it’s properly sealed, but it’s more likely the leak is through your door gasket.

It’s simple to test the door seal efficiency with a dollar bill. While holding on to one end of the bill, insert the other side into the door, and shut it. Pull out the dollar while the door is still shut, and note the resistance. You shouldn’t be able to remove the bill without a good amount of resistance. Repeat this method all around your door to check the full effectiveness of your gasket.

If you ordered your wood pellets from Woodpellets.com and you find damage to the actual wood pellets – call 1-800-PELLETS within 30 days of delivery to speak with a Quality Assurance Representative.  All Woodpellets.com Quality Certified fuels are backed by a Physical Quality Guarantee, which is valid for 30 days after the delivery date.

Questions? Call 1-800-735-5387 to Speak to the Experts at Woodpellets.com!

 

 

New Wood Pellet Fire Pit Launches on Kickstarter

We’ve shown you how to use wood pellets in a fire pit, but there’s never been a fire pit created for burning wood pellets until now.

Designed by an innovative team at TIKI® to address what consumers don’t like about a typical outdoor fire session, this fire pit has been engineered to run on wood pellets. Since the main goal of this project was to find the easiest, cleanest way to enjoy an outdoor fire – using wood pellet fuel certainly makes sense.

The inventors claim that due to the airflow technology and wood pellet “pack” – getting the fire started is instant, the burn is clean and the whole experience is hassle-free.  Mass production hasn’t begun yet, but you can learn all about this invention on the crowdfunding platform, Kickstarter.

What do you think? Would you want a wood pellet burning fire pit?

 

Yes, Your Wood Pellets Can Be Stored Outside (With a Few Extra Steps)

We hear this question a lot this time of year because it’s not always possible to store wood pellets inside. Many folks don’t have a garage or available dry space outdoors, but that’s okay. In order to properly store your wood pellets outside, you just have to take a few extra steps.

Read >> See How This Family Sends Their Pellet Bags to the Basement for Storage

Pellets Stored OutsideFirst, make sure to fully inspect your delivery as soon as possible. Your fuel is carefully wrapped and protected with a plastic shroud before it’s sent out to you. If you find any rips or holes in the plastic shrouding, be sure to close them with water-proof tape or additional layers of plastic. Is there extensive damage or any wet bags? If so, call 1-800-PELLETS right away to speak with a Quality Manager.

The next step is very important.  Securely fasten a sturdy tarp over your skids. This will protect your fuel from water, weather and any birds or small animals that may try to puncture the plastic to make a home. Make sure the tarp is well connected to the pallet to avoid losing it with wind gusts.

Read >> Keep Your Outdoor-Stored Pellets Dry with This Simple Trick

If you’re interested in a much more convenient tarp, check out our brand new custom pallet covers with velcro access! Available in a 50” height for 1-ton skids and a 72” height for a 1.5 ton skid, each protective tarp is 49 inches in length and width, with a white outside and black underside. The 8×8 woven material is rated for 1 year of UV protection to help with protection from the elements.

Helpful Tips for Outdoor Storage:

  • Always make sure your pellets are delivered to an area in your yard or driveway that is free from any water pooling or flooding.
  • Leave the shrouds the fuel arrived wrapped in on as long as possible.
  • Check on your unopened skids through the season to make sure everything is still secure.
  • Place a weighted object on top of the skid to keep the tarp in place.
  • Use a ball on top but underneath the tarp to prevent pooling.
  • Use empty milk jugs filled with sand or water tied to the tarp’s edges to help properly secure it.
  • During the winter months, keep a path shoveled around your skids to help prevent any water and/or ice damage.

Make sure you do everything you can to protect your pellets. But in the rare instance they arrive damaged, all of our Quality Certified fuels are backed by guarantee. We are here for you if you have any questions. 

Woodpellets.com Service in Maine via D&J Home & Hearth

 

Wood Pellet Delivery in Maine

In the early 1970’s, Romeo Jr. and Maggie Pimpare moved to Sanford Maine with their three young children and started a car repair business. The business eventually expanded into manufacturing custom made portable buildings, and when wood pellet stoves were added to the shop for sale in 1997, D&J Home & Hearth was born.

In 2015 Wayne, Wendy & Randy bought the thriving business from their parents. Today the company is a leading distributer of Harman, Ecochoice, Vermont Casting, DutchWest, Majestic pellet, wood, gas stoves, inserts and fireplaces.

In order to offer expert wood pellet customer service along with the convenience of ordering premium wood pellets online, D&J has recently partnered with Woodpellets.com.

Now any wood pellet stove owner within D&J Home & Hearth’s pellet delivery service area can now place an order through Woodpellets.com online or by calling 1-800-PELLETS.

Woodpellets.com is excited to partner with a family-run business that values customer service as much as we do!

Wood Pellets Gaining Popularity in the Equestrian World

Wood Pellets as Horse Bedding

Horse bedding is used in stalls to absorb urine and moisture, and is a necessary part of properly maintaining clean stalls. Ideal bedding material makes cleaning up messes easy, is easy to store, and is the least wasteful.

Straw and wood shavings are commonly used, but using softwood wood pellets as horse bedding is becoming popular among experienced horse and stable owners.

Pellet bedding is perfect for stables with tight space constraints, because storing wood pellets takes up significantly less space than other alternatives. One bag of wood pellets takes up only 1.5 cubic feet of space in storage, but expands after proper wetting to nearly 4 cubic feet of bedding.

Because wood pellets are made of densely compacted, kiln-dried wood fibers – they are twice as absorbent as shavings, and hold four times the odor elimination power!

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