Pellet Stove Problems? A Professional Stove Technician Has Answers.

Pellet stoves are an efficient and cost-effective way to heat your home, but they can occasionally present challenges. Below are some common problems and questions that our customers have when it comes to their pellet stoves.  We’ve had a professional stove technician offer tips and tricks on what to do in these scenarios. If you still have questions or problems, feel free to reach out to us directly!

I Keep Getting Clinkers in My Burn Pot. What is Causing This?

Clinkers are formed by burned or partially burned pellets

Clinkers are formed by burned or partially burned pellets that melt together into clumps. They look like chunks of ash and can cause airflow issues from blockage. Clinkers are likely the result of poor air mixture from a neglected or dirty unit. They can also be caused by incorrect air adjustments. Make sure your stove is cleaned properly and check and adjust the stove’s air intake settings according to the manual to ensure proper airflow for complete combustion.

If you’ve tried adjusting the airflow and cleaning the unit but still experience issues with clinkers, it’s time to call a professional. They can inspect and diagnose any underlying problems to ensure your stove is functioning properly.

My Pellet Stove Won’t Ignite.

There are a variety of reasons for your pellet stove failing to light. The most common reasons are bad air flow, a dirty unit, a bad igniter, a blown fuse or a bad gasket around the igniter. If you’ve cleaned out your unit and adjusted airflow and it’s still not igniting, it may be time to call a professional to inspect and diagnose the problem.

The Heat Isn’t As Hot As It Should Be.

Not feeling the heat you were expecting can be frustrating. The most likely culprits for this issue are a dirty unit blocking proper airflow, a neglected/dirty heat exchanger, or incorrect blower settings. If you’ve checked all of these possibilities and none are the cause, and you purchased your fuel from Woodpellets.com, give our Quality Control Manager a call to walk you through what’s happening.

My Stove Keeps Shutting Down

Many newer units will flash a light on the unit, and will give a reason on the screen for the shut down. You may have noticed the common causes for most pellet stove problems by now: a dirty unit and/or poor air adjustments. Make sure to check both of these if your stove keeps shutting down. Also, your pellets might not be feeding into the auger correctly, due to a worn down or broken part, so make sure to check that possibility as well.

My Flame is Very Lazy

If your flame is weak, or “lazy,” you’re not getting the heat you need and your stove might shut down. This problem is most likely caused by a bad or weak blower exhaust, poor air adjustments, or an uncleaned/neglected pellet stove. As with the other problems, do your due diligence to check if the stove needs cleaning or different air adjustments. If you’re still having problems, you may want to contact a professional to diagnose the problem.

If you still have questions or problems related to your pellet stove, don’t worry! We’re here to help! Give us a call at 1-800-PELLETS.

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