“I received my delivery yesterday. Unfortunately we had a problem where the [Woodpellets.com] truck was struck by an oncoming car. The driver was fine and his truck just sustained a flat tire. The driver of the car was arrested and charged with DUI.
I wanted to tell you just what a fantastic job the delivery driver did. He was totally professional and courteous through the whole incident. At the time of the accident he had unloaded 3 of my 9 pallets. After the accident was cleaned up and the police left he continued with my delivery while waiting for help with his tire.
He was one of the nicest and most professional delivery drivers we have ever had. All in all he was there over three hours and I thank him for his delivery to us!”