Much like with any fuel purchase – buying your wood pellets for the heating season can be a significant expense. That’s why we created the industry’s only savings plan specifically for wood pellets. Our “Flex Savings Plan” makes saving for your wood pellets easier by enabling you to budget your fuel purchase over many months – instead of a single large one-time payment.

Flex Savings Plan Benefits

• Custom Plans: Your monthly payment amount can be adjusted at any time, and you decide how long to participate!
• Easy Budgeting: Spread out that large payment over months! Your accumulated credit will be applied to your next order.
• No Risks: This plan was designed to help our customers, but you might change your mind. Suspend or cancel at any time!

Are there any fees or hidden costs?

The program is an easy method to help you budget for your fuel purchase. Your payment amounts are decided by you, and there are no extra fees. Think of it like a Christmas Club savings account; but one you use for your wood pellet fuel instead of presents.

How long does the plan last?

You can participate for as many months as you wish! When you place your order, you can just let us know if you’d like to continue or not. If you discontinue your plan, you can sign back up again whenever you’re ready. At any point, you can decide to opt out of the Flex Savings Plan, too. You’ll be refunded all of your accrued credit, less a 5% transaction fee.

Do I have to save a certain amount before ordering?

No – it’s up to you how much you want to save up. Most enrollees design their plan to cover the entire fuel order cost – but that is not mandatory. The duration of your specific plan and your monthly amount is completely up to you! We just require payments of at least $25.

I want to enroll now – but I don’t know what type or how much fuel I’ll be ordering yet.

That’s okay – because when you sign up for the Flex Savings Plan, you are not placing an order. When a Woodpellets.com professional helps you start your plan – you’ll just choose your payment type, the day you’d like your first payment to go through, and the amount you’d like to contribute each month. Later, whether you’ve accumulated $100 or $1000 in account credit, you can place your order whenever you’re ready.

Can I place my order now and apply my credits to that order?

No, sorry. The Flex Savings Plan is for future orders only – and we are unable to apply future payments to current orders.

Is it too late to change my payment amount? 

As long as your amount is at least $25, you can change your amount at any point during your plan. We named this program the Flex Savings Plan for a reason…it’s flexible! Just call 1-800-735-5387 to speak to a Woodpellets.com professional. He or she can make adjustments for you, and answer any questions you might have.

It’s Easy to Enroll! Just Call the Experts at 1-800-735-5387!

Customer will receive a refund of all funds accrued upon cancellation – less a 5% electronic handling charge. Please see more FAQs and Terms and Conditions, here.