Your home’s heating fuel cost is typically one of your largest annual expenditures. The Flex Savings Plan is a simple way to stretch your annual fuel cost out over many months – and avoid the financial stress of a large lump sum payment. The Flex Savings Plan was created to help our customers budget this large annual expense – and it’s completely free.
The plan works by automatically making a monthly deposit using an electronic check or credit card into your Woodpellets.com account, in any amount you are comfortable with. Each deposit is added to your account as credit to use on your next purchase. And when you are ready to order, your accumulated credit amount will be deducted from your order balance.
The graph on the left shows an example of a typical Flex Savings Plan. This consumer enrolled in February and decided to deposit $100 over nine months to use towards their Fall order. Come October, this consumer will have managed to save $900 in credit towards their order!
Remember, you are not placing your order when you enroll in the Flex Savings Plan; and it’s your decision how long you wish to remain enrolled. Whether you’ve deposited $100 or $1000 – you can order at any time. How much credit you want to accumulate is up to you entirely. Whenever you’re ready…we’re ready.
We named this program the Flex Savings Plan for a reason…it’s flexible.
Flex Savings Plan Fast Facts:
The minimum amount to participate in this Flex Savings Plan is $25 a month.
Email payment confirmations will get sent immediately following any payment.
Monthly payment amount can be adjusted at any time.
Order whenever you’re ready. Your accumulated balance will be automatically applied.
You may opt out at any time.
All orders using Flex Savings Plan credits must be paid in full at the time the order is placed; future Flex Savings Plan payments cannot be applied to an existing order.
May be used for both wood pellet and wood brick orders.
A 5% electronic handling charge will be applied to refunds on credit balances.
Enrollment is simple. Just call 1-800-PELLETS to sign up!
Wood pellets are made of super condensed fine wood particles, held together only by natural sap within the original wood fiber. If you’re curious about the wood pellet creation process, check out our post about how wood pellets are made. Premium wood pellets burn so hot and so easily because of their very low moisture content. Unfortunately, these little heat powerhouses are unable to withstand direct contact with water. The time lapse video below will show exactly what happens when pellets become wet.
As you can see, the water expands the pellets and breaks them down into their original state of sawdust. If pellets have expanded after moisture contact, they are not usable in your pellet stove. (On the bright side – expanded wood pellets make for great natural horse bedding and kitty litter!)
“At some places, it was just a recorded message: ‘We have no firewood for the season.’ ” a Natick resident explained to the Boston Globe about her trouble finding firewood. Unfortunately for wood stove owners, she’s far from alone in her struggle. The Northeast is experiencing another tight supply of firewood this year, and what’s available costs up to 25% more than it did last year.
While it’s an inconvenience for those using firewood as an ambiance enhancer – it’s much more serious for many New Englanders in need of wood heat for their homes. Census data reports wood used as a main heating source has increased most notably in the Northeast. According to the report, “All nine states in the New England and the Middle Atlantic Census divisions saw at least a 50% jump from 2005 to 2012 in the number of households that rely on wood as the main heating source.” Although the demand for firewood has overloaded the supply of late – there is an alterative.
If you’re in the Manchester area, you can pick up your own wood pellets by the ton or by the bag! Not sure if picking up or taking delivery makes more sense for you? Check out our Pickup vs. Delivery Cost Comparison.
How to place an order for pick-up:
Call 1-800-PELLETS (800-735-5387) and let your pellet expert know you’d like to pick up your order at Demers. We will take your order over the phone – and your Visa, Mastercard or Discover card will be charged for the full amount. If you would rather pay in cash, you can pay there when you pick up your order.
Once the order is placed, your fuel information is sent to Demers, with a full receipt emailed directly to you. Your pellets and/or bricks can be picked up Tuesday through Friday from 9AM – 4PM. When you arrive, just give the helpful Demers employees your name, and move your vehicle to where you’re directed. Your fuel will be loaded up – and you’ll be on your way!
Raw materials brought to pellet mills can arrive in many different forms. Some of the raw material may be sawdust, wood chips, lumber mill scrap, and even full trees unsuitable for lumber. The raw materials may be green, or freshly cut, may be partial dry or even kiln dried. By processing these raw material all in the same way, the end product has consistent moisture content, heat value, ash content, and burn characteristics.
Typically, the process starts by running the raw material through a hammer mill. These machines take sawdust and wood chips and break them down into a more consistent smaller size. Large dryer drums are then used to take out any extra moisture. After the drying is complete, the material is processed further in a mill to make an even finer material.
Bitter cold temperatures in the Northeast have been relentless of late, and pellet burners are understandably cranking up stoves to keep warm. The colder the weather, the more pellets you’ll be burning. As your supply dwindles, make sure that you are ordering your pellets from somewhere that can get you your pellets quickly. (We’re very happy to report that in most Woodpellets.com service regions, delivery is now within one week!) Stay ahead of your supply level and order before you’re out, or close to being out.