The sales person was very nice. I got delivery in 4 days. Your truck driver called 1 hour before delivery which was very convenient. "
Barry, Malden MA
Spectacular! Fantastic! Above and beyond ordinary "good business" practices! I always spoke to a person, who was courteous and helpful. My order and delivery were quickly processed. You live by your slogan: pellet fuel made easy – indeed. THANK YOU!!!"
Bridget, Framingham MA
I can't tell you how impressed I am with your company and website. My husband and I take great pains to research the pellets that we are considering and usually have to go to each individual pellet company's website to get that information. The composition of the pellet, the ash content, the BTU rating and moisture content are all there as well as the pricing and delivery fee's. The website is very easy to navigate which tells me that someone invested many, many hours to develop it. The bonus was that we were scheduled for our delivery on a specific day and time and it actually was delivered on that day and time. I'm recommending you to everyone I know who has a pellet stove and I hope you plan on being in business for a long time because I'm going to need you every year for our pellets. You've made our lives a whole lot easier! Thanks a million."
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Anonymous, Pepperell MA