I wanted to take a minute to thank everyone at your company for your great customer service right from my original inquiry to the purchase. Delivery was outstanding. The driver was polite, professional and very accommodating. Thanks so much! "
Monique, Beverly MA
The driver pulled up with pellets asked me where to put them and proceeded exactly where I asked. I was very please with the service. Thank you!"
Richard, Danvers MA
I can't tell you how impressed I am with your company and website. My husband and I take great pains to research the pellets that we are considering and usually have to go to each individual pellet company's website to get that information. The composition of the pellet, the ash content, the BTU rating and moisture content are all there as well as the pricing and delivery fee's. The website is very easy to navigate which tells me that someone invested many, many hours to develop it. The bonus was that we were scheduled for our delivery on a specific day and time and it actually was delivered on that day and time. I'm recommending you to everyone I know who has a pellet stove and I hope you plan on being in business for a long time because I'm going to need you every year for our pellets. You've made our lives a whole lot easier! Thanks a million."
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Anonymous, Pepperell MA