David, Grafton MA
Last year I had a horrific experience buying pellets online with another company. I was very reluctant to try another online wood pellet vendor us since your company had a Billboard in my neighborhood, I decided to try again. After logging into your website, I had some questions about the variety of available wood pellets and wound up Live Chatting with Joy. I was impressed with Joy's knowledgeable, professional and personable customer service. The way she has handled my order through its various stages has been met with the kind of excellent quality and outstanding customer service I rarely see these days. My experience with PelletSales.com has been extraordinary in every way because of the way my order was handled by Joy, and you can count on my repeat business next year."
Paul, Worcester MA
Thank you for the great service! When I found Woodpellets.com on the internet, I was worried the pricing and delivery information was too good to be true! Also, I never use my credit card on the internet. After reading the web site I decided to give it a try. Three days later a truck arrives with my pellets and the driver used a forklift to move the pellets right up and under my garage rear overhang! I will be back next season and will always recommend Woodpellets.com"
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Anonymous, Ballston Lake NY