David, Grafton MA
Last year I had a horrific experience buying pellets online with another company. I was very reluctant to try another online wood pellet vendor us since your company had a Billboard in my neighborhood, I decided to try again. After logging into your website, I had some questions about the variety of available wood pellets and wound up Live Chatting with Joy. I was impressed with Joy's knowledgeable, professional and personable customer service. The way she has handled my order through its various stages has been met with the kind of excellent quality and outstanding customer service I rarely see these days. My experience with PelletSales.com has been extraordinary in every way because of the way my order was handled by Joy, and you can count on my repeat business next year."
Paul, Worcester MA
The driver just dropped off my order of two tons of pellets . You have put together the ultimate way to buy wood pellets . I used to drive about 30-40 miles one way , make four trips there & back with my pickup to get two tons of pellets home . Last year at $4.00 per gallon of gas ... I spent more driving my truck back & forth than your delivery charge . Thanks again . I'm telling everyone I know about you guys ."
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Anonymous, Fairborn OH