Wonderful! You made it easy to order the pellets, then the delivery was great. The driver was friendly and courteous which is not often seen at most companies. Thank you!"
John and Jane, Clinton MA
Last year I had a horrific experience buying pellets online with another company. I was very reluctant to try another online wood pellet vendor us since your company had a Billboard in my neighborhood, I decided to try again. After logging into your website, I had some questions about the variety of available wood pellets and wound up Live Chatting with Joy. I was impressed with Joy's knowledgeable, professional and personable customer service. The way she has handled my order through its various stages has been met with the kind of excellent quality and outstanding customer service I rarely see these days. My experience with PelletSales.com has been extraordinary in every way because of the way my order was handled by Joy, and you can count on my repeat business next year."
Paul, Worcester MA
Thank you we have been very happy with our pellets so far. I have been meaning to send a quick e-mail to let you know about the man that delivered our pellets that day. He was wonderful. So friendly and helpful. I don’t feel enough people send good responses about their service so I wanted to pass it on. "
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Anonymous, Candia NH