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Please generate a new quote, or call us directly at 1-800-PELLETS (735-5387).
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Our wood pellets are priced by the ton, but are delivered on pallets (or skids)
that sometimes hold more than one ton. We do that because it’s more efficient to
ship that way, and we're able to pass those savings on to you. Plus, many customers
like having a taller skid that takes up less floor space in their garage.
Woodpellets.com selects a delivery date and will notify you at least one day in advance (by phone or e-mail) when we'll be delivering your product. This is a great money saving option if you don't need to be home to coordinate the delivery.
We're great at following directions! We've delivered literally thousands of orders precisely where our customers have told us without them having to take time off from work to meet us.
Our drivers will not be able to place or push pallets in your garage if you select this option! If you need to have your wood pellets placed in your garage – please select the 'Precision Delivery' option.
For our returning customers, if you’ve used the Pallet Jack service in the past, 'Precision Delivery' is the delivery option you are looking for. (Not available in all areas.)
One of our delivery coordinators will contact you to coordinate a mutual date and time frame that is convenient for you. We’ll notify you again the day before the delivery and confirm a four hour window when we expect to be at your home
When our driver arrives, we’ll be glad to unload order in a location that is accessible by our fork lift . Sorry, our fork trucks are too large to travel into your garage!
If you want your order delivered to a spot inside of your garage or another out building, you’ll appreciate our Precision Delivery option.
This option includes the same level of coordination and communication as our Standard Delivery option. In addition, we’ll use a pallet jack or forklift to move your order to a location such as your garage or outbuilding. You must be home to accept delivery and coordinate placement of your order.
The floor will need to be concrete and flat to ensure that our pallet jack or forklift can used. In addition, the delivery driver must have clear and unobstructed access to the space.
This option costs a little more, but it can be a real time saver!
(For our returning customers, if you’ve used the Pallet Jack service in the past, this is the delivery option you are looking for.)
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