Your pellets shouldn't break your budget.
Introducing our new Flex Savings Plan
WoodPellets.com is excited to offer our customers a new Flex Savings Plan to help budget for your next purchase of wood pellets. The Flex Savings Plan is designed to help manage your large annual fuel purchase by making it easier to save.
Our new Flex Savings Plan allows you to make a monthly payment in any amount you choose, enabling you to budget your wood pellet fuel purchase over many months - instead of a single large one-time payment.
Think of it like a Christmas Club savings account; but one you use for your wood pellet fuel instead of presents.
- Convenient low monthly payments.
- Flexible - you choose the amount and duration.
- Personalized - you decide how to fund the plan.
- No special fees or charges.
How it works
How to sign up
Call us at 1-800-735-5387 and one of our fabulous customer service folks will walk you through the process.
Q: How can I estimate my monthly savings?
A: Based on an estimate of the number of tons your burn annually, the average cost per ton for the grade of fuel you prefer, and the number of months you wish to budget for - we can help you calculate your monthly savings amount.
Q: How do I fund this Flex Savings Plan?
A: You may choose between using a credit card or your checking account.
Q: Can I have my credit card charged on the 1st of the month?
A: Yes, if you have special requirements that make monthly billing on the 15th of every month impossible we can alter the payment schedule to accommodate your request.
Q: Can I change the amount, or the number of monthly installments?
A: Yes, if at any point you wish to change the amount you save each month, or the length of the plan, simply contact us and we'll make the desired changes.
Q: Can I receive my fuel before accumulating enough credit to pay for it?
A: No, any credits will be automatically applied to your order and any balance must be paid in full before delivery.
Q: Can I still take advantage of promotional pricing or specials?
A: Absolutely! However, as always, you may not combine promotions - only one promotion per order.
Q: Can I combine Flex Savings with my PelletBucks balance?
A: Yes, any order you place will credit both PelletBucks as well as any Flex Savings credits you have accumulated.
Q: Can I use Flex Savings to purchase BioBricks (or any non-Pellet fuel)?
A: Yes, wood bricks and logs may be used with our budget payment plan.
Q: Can I change my mind and ask for a full refund?
A: Sure. We'll refund all you money back minus a 5% electronic handling charge.
Q: Can I use this plan to save for one ton?
A: No, the minimum for this plan is three tons or more.
Terms and Conditions
The minimum quantity to participate in this Flex Savings Plan is 3 tons.
Monthly email statements will get sent on the 1st of every month.
Flex Savings Plan credits can be applied to any purchases from WoodPellets.com.
A 5% electronic handling charge will be applied to refunds on credit balances.
Flex Savings Plan amounts are entirely at the discretion of the customer.
Flex Savings Plan credits will be immediately applied to any new order.
The customer understands that Flex Savings are solely for the purpose of providing a service to the customer to assist with the budgeting of their monthly expenditures, and in no way represents a contract for services or pricing.
Questions? Call Us at 1-800-735-5387