What is Precision Delivery?

Pallet Jack ServicePrecision Delivery involves the use of a Pallet Jack. This special tool is a hand-operated machine that lifts heavy pallets, allowing delivery drivers to pull skids of fuel over flat, hard surfaces (a garage floor). Because of their maneuverability and small size, pallet jacks give you greater flexibility than forklifts to place pallets exactly where you need them.

Pricing and availability for Precision Delivery varies depending on the region. There is an extra fee for this type of delivery, but many customers find it’s well worth the money.

“I’m so glad I went for the pallet jack delivery! Your driver was able to place my wood pellets right next to the door going inside the house. This has saved us a lot of time and effort. Thank you”  -Estelle, MA Customer

Pallet jack wood pellet wood brick delivery
The pallet jack can move over a smooth, solid surface to place your pallets right where you need them. You just have to make sure your garage has an open, clear path in order for the driver to successfully maneuver the pallet jack. Also, it’s important to know that we cannot go down stairs or curbs, or go across grass or dirt with the pallet jack.
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5 Twists on Fall Baking Classics

It’s about that time of year to turn off the fans and turn on your wood stoves, pellet stoves, and kitchen stoves! In honor of Fall’s arrival, we have compiled our top five office favorites for new seasonal recipes. Apple crisp and pumpkin pie are always great options, but wouldn’t you like to try some of these twists on the classics?


1. Bacon Latticed Apple Pie

Bacon Apple Pie

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Think Pink: Woodpellets.com Partners with Making Strides Against Breast Cancer

Thank You

Now is certainly the time to get your orders in for wood bricks and/or wood pellets, if you haven’t done so already. For every ton sold between now and October 8th, $5 will be donated to The American Cancer Society’s Making Strides Against Breast Cancer organization. For example, if you ordered 5 tons before the 8th, Woodpellets.com will donate $25. We figured, what better way to kick off Breast Cancer Awareness month?
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The First Day of Fall is Here

Happy Heating SeasonToday is the first official day of Fall! This means it’s time for apple picking, pumpkin carving and soon…..firing up your wood and/or pellet stoves!

We can assure you that we are working diligently to get orders out to our customers as quickly as we can. However, pellets cannot be delivered immediately after ordering. (Lead times vary by region.) If you haven’t ordered your wood pellets or wood bricks yet, we strongly encourage you do so as soon as possible in order to secure your fuel and get into our delivery queue. It’s not our supply we are warning you about, because we have considerably more pellets than our customers have ordered from us, at any given time. We are just providing a friendly reminder to place your order sooner rather than later to get higher on our delivery list.

Whether you choose to stick with us this year, try us out for the first time, or order elsewhere…order as soon as you’re able. Our customer service representatives are standing by at 1-800-PELLETS, and our website (www.woodpellets.com) is always available for orders, 24/7.

 

Thank you, and Happy Fall!

How to Avoid a Potential Wood Pellet Shortage

Is Another Shortage Likely?
Last month we looked at some troubling signs that
another pellet shortage could not be ruled out again this winter. Expanding exports to Europe, mill closures due to fire, and now a forecast of another bitter cold winter are all contributing to make this winter another challenging one for pellet users.

So what are the best ways to protect yourself from the threat of shortages?
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A Look Behind the Scenes at Woodpellets.com

Woodpellets.com

If you have a wood pellet stove, by this time you have either bought your pellets, or at least thought about it (we hope). Our phones have been ringing steadily and our hours have extended, which means the heating season is quickly approaching. We have been happy to hear from many new people this year, and of course we’re thrilled to be catching up with our past/repeat customers as well. During our high call volume, we have been hearing and experiencing a lot of the same things, which we’d like to address:

1. A Need for Information: We are getting calls from many new pellet stove owners with many questions about the best kind of wood pellets, the difference between hardwood and softwood, ash content importance, etc. Every person that answers the phone at Woodpellets.com is a wood pellet fuel expert. You won’t be transferred to another department in order to talk to someone who knows about pellets, and you will certainly not be rushed off the line. We completely understand that you might have a lot of questions, and we are all happy and ready to provide you with honest, helpful answers. Most members of our team are either pellet stove owners, or have owned a pellet stove in the past – so we’ve probably had similar questions at one point.

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Another Cold Winter Heading Our Way

Prepare for a cold winter

For Northeasterners, and much of the U.S., last winter was rough. Heavy snowfall, plenty of ice and bitter cold temperatures made the season very difficult for many. In August of 2013, the Farmer’s Almanac actually predicted this kind of weather, which sparked some skepticism. The report predicted, “The ‘Days of Shivery’ are back! For 2013—2014, we are forecasting a winter that will experience below average temperatures for about two-thirds of the nation.” Unfortunately, that report ended up being right. If the trend continues and this year’s prediction is also correct, we are in for another long, cold winter.

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Introducing Cleanfire Wood Bricks

Cleanfire Hot Bricks

We are very excited to announce a new cordwood alternative fuel for wood stoves. Cleanfire Wood Bricks burn hotter, cleaner, and longer than the equivalent amount of firewood without using any accelerants. Cleanfire Wood Bricks will make heating with wood much much easier and cleaner.

What makes Cleanfire Wood Bricks better than cordwood?

Made of kiln-dried, super-condensed recycled wood chips and sawdust, these bricks produce cleaner-burning, longer-lasting heat than cord wood alone. The biggest reason for the better performance of our Wood Bricks is the low-moisture content. Unlike cordwood, Cleanfire Wood Bricks do not loose heat evaporating the water trapped in the wood fiber. Instead, more heat is made available to warm your home.
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Pick Up Your Wood Pellet Order, or Have It Delivered? A Cost Comparison

Delivery or Pickup?There isn’t much of an argument against how convenient home delivery is. However, delivery typically comes at a price, so it’s nice when there is a “pickup” option available. Target is a great example of a store offering both delivery and pickup. For many large items, such as patio furniture or kitchen appliances, you can skip the delivery fee and have the store hold your items at a location near you. Then you simply head to the store when you’re alerted, show your ID and load your item(s) into your vehicle. It might take a couple of trips and some heavy lifting, but you have saved the delivery fee. But have you considered the real cost of picking it up yourself? Did you really save?
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