Happy Customer Feedback

We read every single feedback card we receive, because we love to hear straight from our customers. We appreciate ideas, honest criticism, and of course – happy testimonials. Check out what some of our recent satisfied customers have to say!

Wood Pellet Delivery

Laconia, NH: “Everyone was so helpful and easy to work with. I was nervous as this is my first time using a pellet stove and ordering. The staff on the phone were polite and very helpful. The delivery man was very helpful on choosing a spot to put the pellets. Could not have been easier.”

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Gifts Under $50 from Amazon.com

Just in time for the big shopping season – Woodpellets.com is giving away $50 Amazon gift cards with purchases of 3 or more tons before Friday, November 20th!* 

Would you use the card for yourself, or a loved one? Check out our list of gift ideas that are each around $50, and all available from Amazon.com.

For the Outdoors-y Person


Amazon Outdoors GiftsGreen Valley Sleeping Bag
Highly-rated sleeping bag for the camper (under 5″11) in your life.

Coleman Road Trip Party Grill: Collapsible and compact – this mini grill is great for tailgating, too.

Instant Screened Canopy: Beat the bugs with an easy to assemble screened room! Usually much pricier, but on sale for less than $50 often.**

Intex Inflatable Pull Out Sofa Bed: Impress fellow campers with your outdoor sofa, which can easily convert into a bed!
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How to Use Pallets for Hearthoween (Halloween) Decor

October is here! Stores are packed with an endless supply of candy, costumes are available at every turn, and many houses are starting to look festive for the 31st. (We like to refer to it as Hearthoween!) We’ve told you about some great DIY wood pallet projects before, but did you know you can use your leftover wood pallets as spooky decorations? We have compiled our four favorite ideas, in no particular order below.

1. Creepy Temporary Wall

Spook Factor: 5
spook5

pallet1

Now here’s an easy way to make your house look totally different – and very eery. There are some variations on how you could do this, but the simplest way is to stack the pallets upright and zip-tie them together.

After securing your temporary wall, add your fog machines and back lighting of your choice. This photo shows some extra scary pizazz with dirty netting. Now is the time to get creative with your embellishments!

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How to Make a Wood Pellet Delivery Seamless

With delivery season in full swing, we thought it might be helpful to provide a general guideline for our customers on how to make your Woodpellets.com home delivery as easy as possible.

The more information you provide, the better. Does your road have heavy construction going on? Is your driveway hard to find? Does your address not come up on GPS? If our drivers know ahead of time what to be prepared for, we can better serve you. It’s better to be up front about any tricky circumstances especially, so the delivery team can do all that’s possible to find a solution ahead of time.
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How to Keep Your Wood Pellets Safe Outside (with an Easy New Trick!)

Wood Pellets Stored InsideIn a perfect world, you would have big open space indoors to store your wood pellets. Of course, that extra space isn’t always available – especially if you have several pallets of fuel to store.

If you don’t have room to store your wood pellets in the garage or basement, the next best thing is a shed or shelter in a raised, dry place.

If you have to store your wood pellets outside, you’ll need to fully
inspect the outer plastic that has been wrapped around your fuel, when it arrives. Check for any rips or holes where moisture can seep in. Make sure to repair any damage with water proof tape or additional layers of plastic. Read more

What Kind of Weather Will This Winter Bring?

Climate.Gov

The 2014-15 heating season in the Northeast started pretty mild – with temperatures in September averaging around 50 degrees (F). January and February temperatures plummeted, and the snow accumulation broke records in many places. Most stoves weren’t switched off for the season until well into May.

      >> 
New England Snowfall Records Broken 

But what will this winter bring for the Northeast? More bitter temperatures? More debilitating snow levels?

Unfortunately, the Old Farmers Almanac is predicting above-normal snow and below-normal temperatures for much of New England.

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Your Pellets Should Be Ordered by the Time You See These 5 Things

It’s completely up to you to decide when you want to place your wood pellet and/or wood brick order. However – do you want to have a quicker turnaround between your order date and delivery date? Do you want to be prepared for that first time you need to fire up your stove? If your answer is “yes” to either of those questions – take a look at our list below.

Here are five common signs that you’ll start to see around the time when your fuel order should be (or should’ve already been) placed.

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