You may have had the pleasure of seeing your wood pellets expertly delivered by Eric. Over the last four years, he’s been making deliveries and customers very happy.
Do you need quality-guaranteed fuel carefully placed in your driveway or garage? Give the experts a call at 1-800-PELLETS!
1. Read the manual that came with your stove. According to Jason Tardiff of J&L Chimney Works in NH, this is the number one thing stove technicians wish customers would take seriously. He explains; “Most of the time, the answer to the problem lies in the pages of their owner’s manual.” From proper stove maintenance, to best practices and warranty information – the manual is packed with model-specific information, and it’s very often overlooked.
2. Don’t be so quick to blame the pellets. If your stove isn’t igniting, if you have a weak flame, or your pellets won’t stay lit, the fuel shouldn’t be your first thought. When was the last time you had your stove professionally cleaned? If you do it yourself, are you really getting to all the parts that need attention? Your pellet stove works off of pressurized air which is drawn from the exhaust. Have you cleaned all those passages? Is your exhaust clear of debris? Jason describes his years of discoveries: “The exhaust pulls in anything that’s in the air – so pet hair, dander, dust and lint are constantly sucked in. And as far as the auger goes, items left on the stove can fall and work their way in. I’ve found spoons and G.I Joes crammed in there.”
Are you happy with your Woodpellets.com experience? Tell a friend! You can get $25 in credit added to your account every time you successfully refer a new customer!
Once your friend’s first order is delivered, your Woodpellets.com account will automatically be credited $25. So, if you’re happy with our service, our products and our convenient delivery…share the pellet love!
Much like with any fuel purchase – buying your wood pellets or wood bricks for the heating season can be a significant expense. The Woodpellets.com Flex Savings Plan was created to make saving up for that large order easier. Here’s how it works:
Full plan details, frequently asked questions and terms/conditions can be found here. Questions? Call 1-800-PELLETS to learn more!
For years we’ve been reminding our customers that it’s safe to store your wood pellets outside, as long as you secure a sturdy tarp over them. We’ve heard concerns about sun damage, tarp shape, edges flying up, difficulty with accessing pellets, among others.
Read >> How to Store Your Wood Pellets Outside
We have heard your concerns and we have designed a solution available exclusively from Woodpellets.com! These sturdy tarps are made to fit perfectly over your wood pellets as they’re delivered on pallets. Plus, one side has a very convenient strip of velcro to make opening up and closing a breeze.
Available in a 50” height for 1-ton skids and a 72” height for a 1.5 ton skid, each protective tarp is 49 inches in length and width, with a white outside and black underside. The 8×8 woven material is rated for 1 year of UV protection to help with protection from the elements.
These brand new covers were created with our customers’ needs in mind – so we feel confident they’ll help you better protect your precious Woodpellets.com fuel.
Order your wood pellet tarp online or call 1-800-735-5387 to speak to a representative!
Although over one million homes in the United States use wood pellet fuel as a heating source, there are still many frequent questions and misconceptions about heating with wood pellets. Below, we have compiled a list of the most common inquiries we hear from both new and existing pellet users.
How Many Bags of Pellets Should I Buy?
The amount of pellets you can expect to burn through in a heating season depends on the quality of the wood pellets and the efficiency of the stove – among other things. However, one bag of quality pellets will commonly provide a full day of good, steady heat.
The average residential wood pellet customer in the Northeast uses 150-200 bags of wood pellets throughout the entire heating season. There are 50 bags in one ton of pellets, so that’s 3-4 tons.
Catalyst Healthy Cat is an innovative new product taking over the natural cat litter industry. Developed by the natural wood product experts at Lignetics – Catalyst is the only kitty litter engineered from upcycled soft wood fibers.
Some of the major benefits of switching from clay litter to Catalyst include:
– Superior Odor Absorption
– Effective Clumping
– Very Low Dust
– Lightweight + Convenient
Litter created with clean sawdust sourced from the lumber industry is not just ideal for the environment, but for cats and their owners too!
The bags are a convenient weight at just 10 pounds and are are available for a discount with a free subscription to make ordering automatic. Each bag lasts for one month per cat.
A multi-cat and unscented version has also been recently added to the product line now that the formulas have been perfected!
Click to learn more about Catalyst Heathy Cat’s green mission and cat litter options!
You can always re-use empty pellet bags and wood pallets for DIY projects – but what about the shroud that comes wrapped around your pellet delivery? It can come in really handy this time of year.
Hauling out the Christmas tree after the holidays can be a messy, arduous task. On top of being repeatedly poked with sharp branches, the dried out needles get absolutely everywhere. With a little tweak ahead of time, you can avoid this headache.
Simply position the shroud on the floor where the tree will go, and roll up the sides in order to hide it under the tree skirt. When you’re ready to take the tree out – you’ll have this heavy plastic in place to help. Simply unfurl the shroud up and around the tree to cover and secure it for removal!
Many folks don’t have the space to keep their wood pellet fuel stacked on pallets as delivered. Although storing wood pellets outside is possible and very common, we’ve noticed our customers often have our delivery drivers place the skids near an entrance to the house for re-stacking inside.
How to Keep Wood Pellets Stored Safely Outside
Read >> Customer Tip: How to Easily Move Pellet Bags into the Basement
In order to demonstrate a bag stacking method within a small space, we placed 3 whole tons of wood pellets (150 bags) in a 6 foot wide space using a very simple hand-stacking technique, described below.