Watch: Woodpellets.com Home Delivery

We tagged along with Rob (one of our NH drivers) on a 1-ton Value delivery of Cleanfire Wood Bricks. You’ll see in the video below that the forklift is mounted on the back of the truck, which parks in the road. The driver lowers it down to the ground, uses it to remove the fuel from the truck, and then drives it up the driveway to place the pallet where he’s instructed.

The video below shows the entire delivery, and is a great example of a seamless experience. Knowing his wood bricks would be dropped off that morning, the home-owner moved his car out of the way to keep the path clear for Rob. At the time of ordering, he requested the pallet to be placed in the driveway, about 10 feet in front of the shed.

As you can see, the customer isn’t present for this driveway delivery. As long as your instructions are clear, and you let us know exactly where you’d like your fuel, our driver can handle it in most situations without your physical presence. Our driver will do everything possible to safely deliver your pallets where you want them. Of course, we have your contact information in case something comes up.

Woodpellets.comIf you’re not going to be there, but you have a very specific placement requirement – mark it. Use a sign, chalk, tape or even an overturned trashcan – and let us know your placement indicator. The picture on the left is from a very clear, very specific past delivery!

When thinking of where you’d like your pallets placed – keep in mind that the forklift is over 8 feet wide, with the highest point at 8 feet tall. Also, due to the heavy weight of the load and the forklift itself, it can’t be driven across any leach fields, sprinkler lines, or soft lawn/mud.

For a garage delivery, you’ll need to clear the way in both the driveway and the garage. A pallet jack is used to move your pallets inside of the garage. While smaller than the forklift, is still a heavy-duty piece of equipment, moving a 4-foot wide pallet of fuel. Make sure all the stuff that tends to accumulate in the garage is cleared out of the path of your fuel’s final destination. See our quick video below, which shows a garage delivery in action!

We are always ready to answer any questions you have. Please give us a call at 1-800-PELLETS to speak to a pellet expert, or visit our website: www.Woodpellets.com for more information. 

Helpful Customer Ideas for Repurposing Wooden Pallets

Whether you order in increments of 50 wood pellet bags (1 ton) or 75 bags (1.5 tons) – they will be delivered on wooden pallets. Recently, we asked our customers to submit photos to our
Facebook page of how they reuse their pallets and wood pellet bags for a chance to win a free Woodpellets.com delivery voucher. Check out our favorites below!

Long Outdoor Table: Todd, a Woodpellets.com customer from New York, explained: “We needed a table for a get together. Rather than buying more wood, I used left over studs for the frame, and pallet wood around it.”

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How to Prepare Your Pellet Stove for the Summer

Woodpellets.com Pellet Stove Best PracticesWhen the little stretches of warm days transition into consistent summer weather – you’re ready to let your pellet stove go on vacation. But, there are extra steps you should consider taking to protect your precious heating investment.

Turn off your stove and unplug it from the surge protector, or unplug the entire thing. Why do you need a surge protector? Most modern pellet stoves have a circuit board that can be damaged without protection from even small electrical surges caused by power outages. Be sure to check your manual for information on electrical recommendations.) Once you’re fully disconnected, make sure it’s completely cooled off before moving forward.

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Mix and Match Your Wood Pellet and Wood Bricks Purchase!

Although we rolled out our improved online shopping cart a couple of years ago, we’re still getting surprised reactions from customers about it. Did you know that you can select multiple products to add to your purchase when ordering from Woodpellets.com, both by phone and online? If you’re speaking to one of our experts by phone, just ask him or her about adding another type of fuel to your order.

Woodpellets.com Shopping CartIf you’re shopping online, simply select your desired brand and the number of tons you’d like from your zip code’s gallery. Once it’s added to your cart, select the Continue Shopping button that will appear on a pop-up box. This will bring you back to the gallery, where you can select another type of fuel. Continue this until you’re ready to view your cart, make any changes, select your delivery type and check out.

Why is this mix and match by the ton option important? Well, you might want to set up a
strategic burning strategy for the next heating season. If you have been burning hardwood pellets, you might be curious about upgrading to softwood. Or, you might want to try something new. Perhaps you already burn softwood pellets, but you’re thinking about burning a softwood with a higher heat output during those extra cold months. Comparing your burning and heating experience with different types of wood pellets will help take care of those pellet curiosities.

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Now is the Time to Enroll in a Wood Pellet Savings Plan

Much like with any fuel purchase – buying your wood pellets for the heating season can be a significant expense. That’s why we created the industry’s only savings plan specifically for wood pellets. Our “Flex Savings Plan” makes saving for your wood pellets easier by enabling you to budget your fuel purchase over many months – instead of a single large one-time payment.

The only wood pellet budgeting program in the industry!

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The Woodpellets.com Referral Program

Woodpellets.com ReferralHave you heard about our referral program? You can get $25 in credit added to your account every time you successfully refer a new customer to Woodpellets.com!

Once your friend’s first order is delivered, you will automatically be credited $25 for your next order. So, if you’re happy with our service, our products and our convenient delivery…share the pellet love!
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Softwood Wood Pellets as Ice Melt

100% natural wood fiber to make ice melt a bit quicker and to provide tractionWe recently heard from a customer that he had run out of ice melt, but didn’t have anything to put down for traction on ice that had accumulated on his walkway overnight. He said his wife thought of throwing down some Cleanfire Pacific wood pellets on the snowy/icy area – and they were pleased with the outcome!

Of course, results and timing will vary based on the situation. But we think the idea of using a 100% natural wood fiber to make ice melt a bit quicker and to provide traction is great!

We decided to make a timelapse of wood pellets on ice to see what would happen. Here’s a sped-up close look of wood pellets soaking up moisture for about 20 minutes.

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Free Delivery with Savings Plan Enrollment

How It Works:

You call us to help you create your personalized Flex Savings Plan. We designed this budget plan with our customers in mind – which is why you get to choose everything. You pick your start date, your monthly deposit amount, and the method of payment.

Each month, on the date you chose, your deposit is automatically processed and stored as a credit on your Woodpellets.com account. You will be sent an email receipt, and you can always call us or simply login to track your Plan.

Wood Pellet Budget Plan by Woodpellets.com

Whenever you’re ready to order, your account credit is available to apply to your order balance. If you signed up during a promotion, you’ll receive Free Value Delivery on that order because you enrolled in the Flex Savings Plan!

As long as your monthly deposit is at least $25, you can adjust the amount at any time.

Call 1-800-735-5387 to Get Started Today!

Learn More About the Flex Savings Plan

Free Value Delivery offer valid with initial plan enrollment by 2/28/17, after 3 months of deposits of at least $25 or more, on orders of 3+ tons. Deluxe and Premier delivery have a small additional charge. Any remaining balance after credit is applied is due at time of order. Monthly deposit amounts can be changed at any time. Free Value Delivery offer cannot be combined with other offers.

How Heavy Snow Can Affect Your Wood Pellet Stove

Pellet Stove Vent BlockageThe venting on your wood pellet stove can be installed horizontally, vertically or both. The exterior vent allows for proper air flow within the stove, and for the escape of exhaust. If it’s blocked by dense snow – your stove’s ability to ignite and/or stay burning efficiently could be hindered.

A common exhaust setup is horizontal – straight through the exterior wall (See Fig. A). If your wood pellets aren’t burning through fully – this blockage could be the reason…because the exiting air is an important part of your stove’s operation.  (See Figure B).

A similar kind of venting is through the wall with a vertical rise (See Figure C). Vertical piping raises the exhaust further up the exterior wall. This kind of setup creates less risk of snow blockage. However, there’s a possibility of some blockage by strong snow drifts, or a very large snow accumulation.

Pellet stoves can also have exhaust vents exiting through the roof – with some variations  (See Figure D). If your roof has heavy snow piled up that hasn’t slid off or been pushed off, the vent could be blocked.

Proper air flow is key for efficient pellet stove operation. Make sure to check for blockage – no matter how your stove is vented.

Please let us know if you have any questions or concerns about your pellet burning experience. 

Woodpellets.com Quality Certified fuels are backed by a Quality Guarantee, which is valid for a full 30 days after your delivery date.

 

Call 1-800-PELLETS to Speak to an Expert!

 

 

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