Happy Customer Feedback

We read every single feedback card we receive, because we love to hear straight from our customers. We appreciate ideas, honest criticism, and of course – happy testimonials. Check out what some of our recent satisfied customers have to say!

Wood Pellet Delivery

Laconia, NH: “Everyone was so helpful and easy to work with. I was nervous as this is my first time using a pellet stove and ordering. The staff on the phone were polite and very helpful. The delivery man was very helpful on choosing a spot to put the pellets. Could not have been easier.”

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Gifts Under $50 from Amazon.com

Just in time for the big shopping season – Woodpellets.com is giving away $50 Amazon gift cards with purchases of 3 or more tons before Friday, November 20th!* 

Would you use the card for yourself, or a loved one? Check out our list of gift ideas that are each around $50, and all available from Amazon.com.

For the Outdoors-y Person

Amazon Outdoors GiftsGreen Valley Sleeping Bag
Highly-rated sleeping bag for the camper (under 5″11) in your life.

Coleman Road Trip Party Grill: Collapsible and compact – this mini grill is great for tailgating, too.

Instant Screened Canopy: Beat the bugs with an easy to assemble screened room! Usually much pricier, but on sale for less than $50 often.**

Intex Inflatable Pull Out Sofa Bed: Impress fellow campers with your outdoor sofa, which can easily convert into a bed!
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How to Use Pallets for Hearthoween (Halloween) Decor

October is here! Stores are packed with an endless supply of candy, costumes are available at every turn, and many houses are starting to look festive for the 31st. (We like to refer to it as Hearthoween!) We’ve told you about some great DIY wood pallet projects before, but did you know you can use your leftover wood pallets as spooky decorations? We have compiled our four favorite ideas, in no particular order below.

1. Creepy Temporary Wall

Spook Factor: 5


Now here’s an easy way to make your house look totally different – and very eery. There are some variations on how you could do this, but the simplest way is to stack the pallets upright and zip-tie them together.

After securing your temporary wall, add your fog machines and back lighting of your choice. This photo shows some extra scary pizazz with dirty netting. Now is the time to get creative with your embellishments!

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How to Make a Wood Pellet Delivery Seamless

With delivery season in full swing, we thought it might be helpful to provide a general guideline for our customers on how to make your Woodpellets.com home delivery as easy as possible.

The more information you provide, the better. Does your road have heavy construction going on? Is your driveway hard to find? Does your address not come up on GPS? If our drivers know ahead of time what to be prepared for, we can better serve you. It’s better to be up front about any tricky circumstances especially, so the delivery team can do all that’s possible to find a solution ahead of time.
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What Kind of Weather Will This Winter Bring?


The 2014-15 heating season in the Northeast started pretty mild – with temperatures in September averaging around 50 degrees (F). January and February temperatures plummeted, and the snow accumulation broke records in many places. Most stoves weren’t switched off for the season until well into May.

New England Snowfall Records Broken 

But what will this winter bring for the Northeast? More bitter temperatures? More debilitating snow levels?

Unfortunately, the Old Farmers Almanac is predicting above-normal snow and below-normal temperatures for much of New England.

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Your Pellets Should Be Ordered by the Time You See These 5 Things

It’s completely up to you to decide when you want to place your wood pellet and/or wood brick order. However – do you want to have a quicker turnaround between your order date and delivery date? Do you want to be prepared for that first time you need to fire up your stove? If your answer is “yes” to either of those questions – take a look at our list below.

Here are five common signs that you’ll start to see around the time when your fuel order should be (or should’ve already been) placed.

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Free Wood Pellet Storage for the Summer (It’s Back!)

Order by 7/17 for Free Summer Storage!

In May, Woodpellets.com offered a free summer storage promotion that was wildly popular among our customers. The buy now – take delivery later option was perfect for those who wanted to take care of ordering their fuel early, but didn’t want to give up precious space over the summer for storage.

We received so many requests in June to bring this offer back – we decided to do it! For a limited time only, you can order your wood pellets or wood bricks now, and not have to worry about taking delivery until between August 15th and September 15th!

Why is this offer so popular?

  • Buying now means you’ll be all set for the upcoming heating season. You’re way ahead of the rush that will come later in the season.
  • The current pricing locks-in for you. If prices rise later – it won’t affect you at all.
  • You can enjoy the rest of your summer knowing your pellets are ordered, but you don’t have to even see them yet!

Don’t wait too long – you have to order your wood pellets online or by phone before Friday, July 17th to get free storage!


Order Pellets Online


Call 1-800-PELLETS (800-735-5387) to speak to an expert!


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