How Heavy Snow Can Affect Your Wood Pellet Stove

Pellet Stove Vent BlockageThe venting on your wood pellet stove can be installed horizontally, vertically or both. The exterior vent allows for proper air flow within the stove, and for the escape of exhaust. If it’s blocked by dense snow – your stove’s ability to ignite and/or stay burning efficiently could be hindered.

A common exhaust setup is horizontal – straight through the exterior wall (See Fig. A). If your wood pellets aren’t burning through fully – this blockage could be the reason…because the exiting air is an important part of your stove’s operation.  (See Figure B).

A similar kind of venting is through the wall with a vertical rise (See Figure C). Vertical piping raises the exhaust further up the exterior wall. This kind of setup creates less risk of snow blockage. However, there’s a possibility of some blockage by strong snow drifts, or a very large snow accumulation.

Pellet stoves can also have exhaust vents exiting through the roof – with some variations  (See Figure D). If your roof has heavy snow piled up that hasn’t slid off or been pushed off, the vent could be blocked.

Proper air flow is key for efficient pellet stove operation. Make sure to check for blockage – no matter how your stove is vented.

Please let us know if you have any questions or concerns about your pellet burning experience. 

Woodpellets.com Quality Certified fuels are backed by a Quality Guarantee, which is valid for a full 30 days after your delivery date.

 

Call 1-800-PELLETS to Speak to an Expert!

 

 

An Informed Wood Pellet Burner is a Successful Wood Pellet Burner

Wood Pellet Colors
If you purchased the pellet stove in your home, you probably did a lot of research by reading reviews, comparing prices, learning about available features, and so on. How much do you look into pellets before you make a purchase? It’s a good idea to check out the brand’s heat and ash specifications before you buy. The higher the ash percentage, the more leftover ash you’ll experience – which correlates to how frequent your cleanings will be. Higher quality pellets have lower ash percentages, which means less maintenance for you. As for the heat output, the higher the BTU/lb number, the hotter the burn of course.

Wood Pellet SizesUnlike with firewood, it’s important to know that density is not a factor you have to consider when deciding between hardwood and softwood pellets. Regardless of the wood type used in manufacturing, the pelletizing process produces pellets with the same density. However, because softwood contains more resin than hardwood, softwood has a higher heat content per unit of mass - which makes softwood pellets a popular choice among most pellet stove owners.

Naturally, you won’t know what type and/or brand of pellets is best for your home (and your budget) until you run your own tests. Just remember that if you’re buying the cheapest pellets with lower heat output and higher ash specifications – you shouldn’t expect the same results as the higher quality options available. But if you’ve always burned the same brand, and your ash level is higher than usual or the heat isn’t the same – the culprit could be a couple of things. First, try adjusting your stove controls and see if there’s an improvement. Blower settings are often to blame for burn issues. 

If you’ve made some adjustments and you’re still experiencing inconsistencies with the same brand you’ve used before – consult with the company you purchased your pellets from. (Woodpellets.com Quality Certified fuels are backed by a Quality Guarantee, which is valid for a full 30 days after your delivery date.) You might also want to consider a professional pellet stove cleaning, so a trained technician can give your stove a thorough clean-out/check-up.

Pellet Stove TroubleshootingAt Woodpellets.com, we strongly believe that a professional cleaning is a great idea at least once per year not only for safety and preparedness, but also for efficiency. Pellet stoves work off of pressurized air, which is drawn from the exhaust. Pet hair, dander, dust and lint are constantly sucked in. If all the passages within your stove haven’t been cleaned out, or your exhaust hasn’t been cleared of debris – air cannot properly circulate.

Whether or not you decide to hire a professional - a responsible pellet stove owner cleans out his or her stove regularly. The cleaning frequency depends on how often the stove is used, as well as the quality of the pellets burned.

Read >> The 5 Tools You Need to Clean Your Pellet Stove Properly

It’s definitely helpful to check your owner’s manual for more insight on this, and to learn more about your pellet stove overall. It’s packed with model-specific information regarding proper stove maintenance, best practices and warranty information – but it’s often overlooked.

 

Need to Order Quality-Guaranteed Wood Pellets? Call 1-800-735-5387 to Speak to an Expert, or Shop Online at Woodpellets.com!

Welcoming South Shore Wood Pellets Customers

Woodpellets.com Partners with South Shore Wood Pellets to Help Cover Former Customers with Quality Wood Pellets, Expert Customer Service and Convenient Delivery Options. Although the Massachusetts-based South Shore Wood Pellets permanently closed this year, the owner of SSWP felt it was important to redirect his customers to a reliable vendor that would provide the high level of premium products and service they are used to. That’s where we come in.

The team at Woodpellets.com has been working together with South Shore Wood Pellets to make sure former patrons are covered. We are a local New Hampshire company celebrating our 10th anniversary in business. We have withstood all the challenges over the years by focusing on one thing; our valued customers.

We proudly offer the highest quality wood pellets and bricks, convenient home delivery to your driveway or garage, and a team of experts to answer your questions – including troubleshooting and service needs. We have grown to become one of the most reliable and largest pellet retailers in the Northeast.

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What Happens to Wet Wood Pellets

Wood pellets are made of super condensed fine wood particles, held together only by natural sap within the original wood fiber. If you’re curious about the wood pellet creation process, check out our post about
how wood pellets are made. Premium wood pellets burn so hot and so easily because of their very low moisture content. Unfortunately, these little heat powerhouses are unable to withstand direct contact with water. The time lapse video below will show exactly what happens when pellets become wet.

As you can see, the water expands the pellets and breaks them down into their original state of sawdust. If pellets have expanded after moisture contact, they are not usable in your pellet stove. (On the bright side – expanded wood pellets make for great natural horse bedding and kitty litter!)

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Quality Assurance and Convenient Delivery – What Makes Woodpellets.com Different

Two of the main contributing factors to what makes the Woodpellets.com experience different are – product quality assurance and the convenient delivery system. In order to explain these processes accurately, we let Joy (Quality Assurance Manager) and Dan (Delivery Logistics Manager) describe their main responsibilities – in their own words.

Quality Assurance Manager: My primary function is to work for our customers.  I am the before, during and after the order point of contact – from Customer Service, to the burn experience at home.  Basically, the service doesn’t stop with the delivery – because I’m there to make sure user expectations are met and (hopefully) exceeded.

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Pellet Stove Problem Questions – Answered by a Professional Stove Technician

I Keep Getting Clinkers in My Burn Pot. What is Causing This?

PelletStoveClinkerClinkers, which look like clumps of ash, can cause airflow issues from blockage. Clinkers are formed by burned or partially burned pellets that melt together into a clump.

There are two likely reasons for clinkers – a poor air mixture which due to a neglected or dity unit, or incorrect air adjustments.

My Pellet Stove Won’t Ignite.

There are a variety of reasons for your pellet stove failing to light.  The most common reasons – bad air flow, a dirty unit, bad igniter, blown fuse, bad gasket around igniter – could be easily avoided with regular maintenance and professional inspections.

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Top 5 Wood Pellet Myths Explained

Myth #1: Hardwood Pellets are Better than Softwood

Wood Pellets

Preference for hardwood over softwood has its origins in the firewood burning community. It has long been considered better to burn hardwood in your wood stove or fireplace because it provides a longer burn compared to softwood. The main reason that hardwood burns better than softwood in wood stoves/fireplaces has to do with wood density (hardwood is more dense than softwood).

However, with wood pellets the advantages of hardwood are neutralized by the pelletizing process. Both hard and softwood material is dried to the same moisture level, of about 4-5%. Furthermore, regardless of the type of wood used to produce the pellets, the pelletizing process produces wood pellets with the same density.  Once the moisture and density variance has been removed during the manufacturing process, softwood comes out ahead in terms of heat and performance.

But why does softwood produce hotter pellets with less ash? Biomass Magazine explains: “softwood has a higher percentage of resin content than hardwood, which will produce more heat per pound.”

The choice between hardwood and softwood pellets is entirely up to the consumer. There are some very high quality hardwood pellets available in the market that perform very well, but for the most part, softwood pellets will typically provide you with more heat for your money.

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The First Day of Fall is Here

Happy Heating SeasonToday is the first official day of Fall! This means it’s time for apple picking, pumpkin carving and soon…..firing up your wood and/or pellet stoves!

We can assure you that we are working diligently to get orders out to our customers as quickly as we can. However, pellets cannot be delivered immediately after ordering. (Lead times vary by region.) If you haven’t ordered your wood pellets or wood bricks yet, we strongly encourage you do so as soon as possible in order to secure your fuel and get into our delivery queue. It’s not our supply we are warning you about, because we have considerably more pellets than our customers have ordered from us, at any given time. We are just providing a friendly reminder to place your order sooner rather than later to get higher on our delivery list.

Whether you choose to stick with us this year, try us out for the first time, or order elsewhere…order as soon as you’re able. Our customer service representatives are standing by at 1-800-PELLETS, and our website (www.woodpellets.com) is always available for orders, 24/7.

 

Thank you, and Happy Fall!

A Look Behind the Scenes at Woodpellets.com

Woodpellets.com

If you have a wood pellet stove, by this time you have either bought your pellets, or at least thought about it (we hope). Our phones have been ringing steadily and our hours have extended, which means the heating season is quickly approaching. We have been happy to hear from many new people this year, and of course we’re thrilled to be catching up with our past/repeat customers as well. During our high call volume, we have been hearing and experiencing a lot of the same things, which we’d like to address:

1. A Need for Information: We are getting calls from many new pellet stove owners with many questions about the best kind of wood pellets, the difference between hardwood and softwood, ash content importance, etc. Every person that answers the phone at Woodpellets.com is a wood pellet fuel expert. You won’t be transferred to another department in order to talk to someone who knows about pellets, and you will certainly not be rushed off the line. We completely understand that you might have a lot of questions, and we are all happy and ready to provide you with honest, helpful answers. Most members of our team are either pellet stove owners, or have owned a pellet stove in the past – so we’ve probably had similar questions at one point.

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