Are You Considering a Wood Pellet Upgrade?

“I want to try a new brand or type of wood pellets, but I’m concerned about taking the leap.”

Buy both! If you have been burning hardwood pellets, you might be curious about upgrading to softwood. (e.g. Cleanfire Hardwood vs. Cleanfire Pacific) Or perhaps you already burn softwood pellets, but you’re wondering if there’s really a difference when upgrading to a higher-level. (e.g. Cleanfire Pacific vs. Cleanfire Douglas Fir)

In order to really understand the difference between two different types or brands of wood pellets, you should burn at least a ton of each consecutively. This will give you enough time and fuel to let you really tell the difference in heat output and ash buildup between the pellet types.  Depending on your stove, you may need to adjust your pellet feed rate and blower speed, especially if you are trying a hotter pellet than you normally burn.

Before you start burning, make sure your stove is nice and clean.  Keep your settings adjusted to how you normally would. As you work through the first ton, take note of how often you have to clean out your burn pot and how the heat intensity feels. Once the first ton is gone, your pellet stove should be cleaned up before burning the other ton. Repeat the process, adjusting the stove as needed for the difference in heat output from the pellets.

Comparing your burning and heating experience with both types of wood pellets will likely take care of those pellet curiosities. (Not to mention how much cleaner your stove may be with one pellet or another.) Knowledge is power!

“I have a wood stove also, and I’d like to try wood bricks.”

If you have a wood stove and haven’t tried compressed wood bricks, it’s worth it to try them. Low ash, super high heat, and convenient packaging are some of the biggest reasons wood stove owners have supplemented their supply of cordwood, or switched entirely. If you have both types of stoves and you’re ordering your wood pellets, you can just add a ton of wood bricks to your delivery. Since this new kind of wood fuel is different than cordwood, it’s an easy way to try bricks out without committing to buying a whole heating season’s worth.

“Can I order more than one product at a time to have one delivery?”

Woodpellets.com

Yes – most retailers will let you mix and match different types of fuel in your order. If you are going to try something new, there are two things you should look for. First, look for a retailer that doesn’t increase the delivery fee with larger order sizes. This will avoid any increased costs for your test fuel. Second, if the retailer has a minimum order size, make sure that a mixed order will satisfy the minimums. For example, if a retailer requires a 2 ton minimum order, make sure that ordering one ton each of two different pellet types will apply.

If you’re looking to try something new, we are happy to help. If you’re ready to order two (or more) types of fuel, you can just order them directly off our website. If you have any questions, and would like to talk through your options with a Woodpellets.com Pellet Expert, just call 1-800-PELLETS!

 

Product availability and pricing varies by region.

Quality Assurance and Convenient Delivery – What Makes Woodpellets.com Different

Two of the main contributing factors to what makes the Woodpellets.com experience different are – product quality assurance and the convenient delivery system. In order to explain these processes accurately, we let Joy (Quality Assurance Manager) and Dan (Delivery Logistics Manager) describe their main responsibilities – in their own words.

Quality Assurance Manager: My primary function is to work for our customers.  I am the before, during and after the order point of contact – from Customer Service, to the burn experience at home.  Basically, the service doesn’t stop with the delivery – because I’m there to make sure user expectations are met and (hopefully) exceeded.

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Wood Pellet Market Update

There is only one word to describe the current market in wood pellets – unprecedented. Many of the changes that have happened in the pellet industry have been brewing for years, but the effects have really been felt by consumers since last spring. The appeal of wood pellet fuel has never been stronger, but that has driven some changes that every buyer of pellets will see.

New Stove Sales

Wood Pellet Delivery

Pellet stove sales continue to grow by leaps and bounds. The comfort and warmth generated by a pellet stove, combined with the run-up in heating oil prices and propane last winter, has convinced many households in New England to install a pellet stove. Many of the stove shops we work with in have let us know that their installations of new stoves are up as much as 50% so far this year and sales continue to be strong this fall. Anyone buying a new stove can see a wait time of several weeks for installation as the stores work to keep up with sales. These new stoves mean more people looking for pellets this fall.

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Wood Pellet Delivery Peak Season FAQs

It’s the time of year where the phones are steadily ringing, and we are talking with many new and returning customers. Due to other retailers running out of wood pellets and the time of year, our phone call volumes have significantly increased. The Woodpellets.com team is always happy to get you the answers you are looking for, so we have compiled a list of the most frequently asked questions we are hearing during this seasonal rush.

Wood Pellet Delivery1. Do you have wood pellets to sell me?

If you type in your zip code on our website, or tell us on the phone, you will receive a list of available inventory in your area. You might see “Backordered” or “Sold Out” at times. However, if we tell you on the phone or you see online that pellets are available – that means we have them. We would never knowingly sell wood pellets or wood bricks that aren’t available.

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The Easiest Way to Get (at Least) $25 Off Your Next Order!

ReferralHave you heard about our referral program? You can get $25 in credit added to your account every time you successfully refer a new customer to Woodpellets.com!

Once your friend’s first order is delivered, you will automatically be credited $25 for your next order. So, if you’re happy with our service, our products and our convenient delivery…you can benefit.
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Why wood pellets?

Whether you’re thinking of switching to wood pellets to save money on your heating bill, to reduce your carbon footprint, or to support our domestic economy, you’re doing your part to invest in a better, greener future!

See what our customers have to say about making the switch to wood pellets:

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Tell us why you switched to wood pellets below!

Why pick up your pellets, when we’ll deliver them to your door?

Sometimes we hear from our customers that they’d rather pick up their pellets and haul them home themselves. Now, we’re all about a good workout… but we’d much rather be burning through some rolling hills on a road bike than schlepping bags of pellets from the store to the truck to the basement. If you’re of a similar mindset, break out that bike, and we’ll take care of the heavy lifting for you!

All of our delivery trucks are equipped with a forklift, so we can move whole skids off the truck and onto your driveway, leaving the weather-resistant packaging in tact. And if you need more precise placement, don’t worry – we offer pallet jack service in many areas. Our driver will use the jack to move your pallets into your garage or over any hard, flat surface, so your pellets are placed exactly where you want them.

Check out this video to see what our customers have to say about their delivery from WoodPellets.com.  And if you’d like to join the conversation, leave your comments below!

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