Home Brew Bottle Holder Made from a Wood Pallet

We love how creative our customers are. Have you seen our recent blog showing off some of their ideas on how to reuse wood pallets? Check out this project submitted by Kevin, of Massachusetts:

Wood Pallet Bottle Holder

He explains, “I’ve been a home-brewer for more than 30 years.  We all have cases for 12 oz bottles, but not for the larger ones that come in a variety of shapes.  It was very labor intensive but worth it to make my own cases that hold 8 big bottles each.  These two stack on top of each other.  Each case will turn out a little different from the last because or the varying dimensions of the pallet wood.”

Do you have any pallet reuse projects you’d like to share? We invite you to post them to our Facebook community!

Mix and Match Your Wood Pellet and Wood Bricks Purchase!

Although we rolled out our improved online shopping cart a couple of years ago, we’re still getting surprised reactions from customers about it. Did you know that you can select multiple products to add to your purchase when ordering from Woodpellets.com, both by phone and online? If you’re speaking to one of our experts by phone, just ask him or her about adding another type of fuel to your order.

Woodpellets.com Shopping CartIf you’re shopping online, simply select your desired brand and the number of tons you’d like from your zip code’s gallery. Once it’s added to your cart, select the Continue Shopping button that will appear on a pop-up box. This will bring you back to the gallery, where you can select another type of fuel. Continue this until you’re ready to view your cart, make any changes, select your delivery type and check out.

Why is this mix and match by the ton option important? Well, you might want to set up a
strategic burning strategy for the next heating season. If you have been burning hardwood pellets, you might be curious about upgrading to softwood. Or, you might want to try something new. Perhaps you already burn softwood pellets, but you’re thinking about burning a softwood with a higher heat output during those extra cold months. Comparing your burning and heating experience with different types of wood pellets will help take care of those pellet curiosities.

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Softwood Wood Pellets as Ice Melt

100% natural wood fiber to make ice melt a bit quicker and to provide tractionWe recently heard from a customer that he had run out of ice melt, but didn’t have anything to put down for traction on ice that had accumulated on his walkway overnight. He said his wife thought of throwing down some Cleanfire Pacific wood pellets on the snowy/icy area – and they were pleased with the outcome!

Of course, results and timing will vary based on the situation. But we think the idea of using a 100% natural wood fiber to make ice melt a bit quicker and to provide traction is great!

We decided to make a timelapse of wood pellets on ice to see what would happen. Here’s a sped-up close look of wood pellets soaking up moisture for about 20 minutes.

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Happy Customer Feedback

We read every single feedback card we receive, because we love to hear straight from our customers. We appreciate ideas, honest criticism, and of course – happy testimonials. Check out what some of our recent satisfied customers have to say!

Wood Pellet Delivery

Laconia, NH: “Everyone was so helpful and easy to work with. I was nervous as this is my first time using a pellet stove and ordering. The staff on the phone were polite and very helpful. The delivery man was very helpful on choosing a spot to put the pellets. Could not have been easier.”

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Free Wood Pellet Storage for the Summer (It’s Back!)

Order by 7/17 for Free Summer Storage!

In May, Woodpellets.com offered a free summer storage promotion that was wildly popular among our customers. The buy now – take delivery later option was perfect for those who wanted to take care of ordering their fuel early, but didn’t want to give up precious space over the summer for storage.

We received so many requests in June to bring this offer back – we decided to do it! For a limited time only, you can order your wood pellets or wood bricks now, and not have to worry about taking delivery until between August 15th and September 15th!

Why is this offer so popular?

  • Buying now means you’ll be all set for the upcoming heating season. You’re way ahead of the rush that will come later in the season.
  • The current pricing locks-in for you. If prices rise later – it won’t affect you at all.
  • You can enjoy the rest of your summer knowing your pellets are ordered, but you don’t have to even see them yet!

Don’t wait too long – you have to order your wood pellets online or by phone before Friday, July 17th to get free storage!

 

Order Pellets Online

 

Call 1-800-PELLETS (800-735-5387) to speak to an expert!

How to Stretch a Wood Pellet Purchase Over Several Months

Only by Woodpellets.comMuch like with any fuel purchase – buying your wood pellets or wood bricks for the heating season can be a significant expense. The Flex Savings Plan (FSP) was created to make saving up for that large order easier.

Enrolling in the FSP gives you the ability to save up over time with adjustable monthly deposits to your Woodpellets.com account. Once you decide you’re ready to order, all those deposits have added up to an account credit which will be applied to your fuel order.

If you sign up by March 25, 2016 – you’ll get FREE flexible delivery!*

 Flex Savings Plan Benefits

  • Free Flexible Delivery on your next fuel order!*
  • NEW!  Delivery Priority: Get bumped to the top of the delivery queue to get your fuel faster!
  • Custom Plans: Your monthly payment amount can be adjusted at any time, and you decide how long to participate!
  • Easy Budgeting: Spread out that large payment over months! Your accumulated credit will be applied to your next order. 
  • No Risks: This plan was designed to help our customers, but you might change your mind. Suspend or cancel at any time!

The Flex Savings Plan is still new and unique within the wood pellet market – so we understand you might have some questions. We have compiled the most common questions about the FSP below. Feel free to post your own questions in the comment section!

How does the Flex Savings Plan work?

The plan works by automatically making a monthly deposit using an electronic check or credit card into your credit account in any amount over $25 that you are comfortable with. Each deposit is added to your Woodpellets.com account as credit to use on your next purchase. When you are ready to order, your accumulated credit amount will be deducted from the order balance.

The only wood pellet budgeting program in the industry!Are there any fees or hidden costs?

The FSP is a free way to help you budget for your fuel purchase. Your payment amounts are decided by you, and there are no extra fees. Think of it like a Christmas Club savings account; but one you use for your wood pellet fuel instead of presents.

How long does the plan last?

You can participate for as many months as you wish! When you place your order, you can just let us know if you’d like to continue or not. If you discontinue your plan, you can sign back up again whenever you’re ready. At any point, you can decide to opt out of the Flex Savings Plan, too. You’ll be refunded all of your accrued credit, less a 5% transaction fee. (In order to receive Free Flexible Delivery on your next order, you have to sign up by March 25, 2016 and make at least three monthly payments of $25 or more.)

Do I have to save a certain amount before ordering?

No – it’s up to you how much you want to save up. Most enrollees design their plan to cover the entire fuel order cost – but that is not mandatory. The duration of your specific plan and your monthly amount is completely up to you! We just require payments of at least $25.

I want to enroll now – but I don’t know what type or how much fuel I’ll be ordering yet.

That’s okay – because when you sign up for the Flex Savings Plan, you are not placing an order. When a Woodpellets.com professional helps you start your plan – you’ll just choose your payment type, the day you’d like your first payment to go through, and the amount you’d like to contribute each month. Later, whether you’ve accumulated $100 or $1000 in account credit, you can place your order whenever you’re ready.

Can I place my order now and apply FSP payments to that order?

No, sorry. The Flex Savings Plan is for future orders only - and we are unable to apply future payments to current orders.

Is it too late to change my payment amount? 

As long as your amount is at least $25, you can change your amount at any point during your plan. We named this program the Flex Savings Plan for a reason…it’s flexible! Just call 1-800-735-5387 to speak to a Woodpellets.com professional. He or she can make adjustments for you, and answer any questions you might have.

What do you mean by ‘Delivery Priority’?

This is a brand new feature. Delivery Priority isn’t next day delivery, but it will bump your order to the front of the delivery queue. So during peak season when delivery lead times can grow to be many weeks, we’ll prioritize your order to significantly reduce your delivery lead time.

How do I sign up?

Getting started is easy. Call 1-800-PELLETS to enroll now!

 

Please call the experts at 1-800-735-5387 if you have any questions, or wish to enroll. Dont forget – signing up by 3/25/16 will get you Free Flexible Delivery on your next order!

 

*Free flexible delivery offer requires an order of 3+ tons and 3 months of payment participation. Standard and Precision delivery have a small additional charge. Delivery Priority subject to product availability and the discretion of our delivery coordinator. Customer will receive a refund of all funds accrued upon cancellation – less a 5% electronic handling charge. Please see more FAQs and Terms and Conditions, here.

Are You Considering a Wood Pellet Upgrade?

“I want to try a new brand or type of wood pellets, but I’m concerned about taking the leap.”

Wood Pellet Delivery Buy both! If you have been burning hardwood pellets, you might be curious about upgrading to softwood. (e.g. Cleanfire Hardwood vs. Cleanfire Pacific) Or perhaps you already burn softwood pellets, but you’re wondering if there’s really a difference when upgrading to a higher-level. (e.g. Cleanfire Pacific vs.
Cleanfire Douglas Fir)

In order to really understand the difference between two different types or brands of wood pellets, you should burn at least a ton of each consecutively. This will give you enough time and fuel to let you really tell the difference in heat output and ash buildup between the pellet types.  Depending on your stove, you may need to adjust your pellet feed rate and blower speed, especially if you are trying a hotter pellet than you normally burn.

Before you start burning, make sure your stove is nice and clean.  Keep your settings adjusted to how you normally would. As you work through the first ton, take note of how often you have to clean out your burn pot and how the heat intensity feels. Once the first ton is gone, your pellet stove should be cleaned up before burning the other ton. Repeat the process, adjusting the stove as needed for the difference in heat output from the pellets.
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Quality Assurance and Convenient Delivery – What Makes Woodpellets.com Different

Two of the main contributing factors to what makes the Woodpellets.com experience different are – product quality assurance and the convenient delivery system. In order to explain these processes accurately, we let Joy (Quality Assurance Manager) and Dan (Delivery Logistics Manager) describe their main responsibilities – in their own words.

Quality Assurance Manager: My primary function is to work for our customers.  I am the before, during and after the order point of contact – from Customer Service, to the burn experience at home.  Basically, the service doesn’t stop with the delivery – because I’m there to make sure user expectations are met and (hopefully) exceeded.

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Wood Pellet Market Update

There is only one word to describe the current market in wood pellets – unprecedented. Many of the changes that have happened in the pellet industry have been brewing for years, but the effects have really been felt by consumers since last spring. The appeal of wood pellet fuel has never been stronger, but that has driven some changes that every buyer of pellets will see.

New Stove Sales

Wood Pellet Delivery

Pellet stove sales continue to grow by leaps and bounds. The comfort and warmth generated by a pellet stove, combined with the run-up in heating oil prices and propane last winter, has convinced many households in New England to install a pellet stove. Many of the stove shops we work with in have let us know that their installations of new stoves are up as much as 50% so far this year and sales continue to be strong this fall. Anyone buying a new stove can see a wait time of several weeks for installation as the stores work to keep up with sales. These new stoves mean more people looking for pellets this fall.

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Wood Pellet Delivery Peak Season FAQs

It’s the time of year where the phones are steadily ringing, and we are talking with many new and returning customers. Due to other retailers running out of wood pellets and the time of year, our phone call volumes have significantly increased. The Woodpellets.com team is always happy to get you the answers you are looking for, so we have compiled a list of the most frequently asked questions we are hearing during this seasonal rush.

Wood Pellet Delivery1. Do you have wood pellets to sell me?

If you type in your zip code on our website, or tell us on the phone, you will receive a list of available inventory in your area. You might see “Backordered” or “Sold Out” at times. However, if we tell you on the phone or you see online that pellets are available – that means we have them. We would never knowingly sell wood pellets or wood bricks that aren’t available.

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