What is Precision Delivery?

Pallet Jack ServicePrecision Delivery involves the use of a Pallet Jack. This special tool is a hand-operated machine that lifts heavy pallets, allowing delivery drivers to pull skids of fuel over flat, hard surfaces (a garage floor). Because of their maneuverability and small size, pallet jacks give you greater flexibility than forklifts to place pallets exactly where you need them.

Pricing and availability for Precision Delivery varies depending on the region. There is an extra fee for this type of delivery, but many customers find it’s well worth the money.

“I’m so glad I went for the pallet jack delivery! Your driver was able to place my wood pellets right next to the door going inside the house. This has saved us a lot of time and effort. Thank you”  -Estelle, MA Customer

Pallet jack wood pellet wood brick delivery
The pallet jack can move over a smooth, solid surface to place your pallets right where you need them. You just have to make sure your garage has an open, clear path in order for the driver to successfully maneuver the pallet jack. Also, it’s important to know that we cannot go down stairs or curbs, or go across grass or dirt with the pallet jack.
Read more

The First Day of Fall is Here

Happy Heating SeasonToday is the first official day of Fall! This means it’s time for apple picking, pumpkin carving and soon…..firing up your wood and/or pellet stoves!

We can assure you that we are working diligently to get orders out to our customers as quickly as we can. However, pellets cannot be delivered immediately after ordering. (Lead times vary by region.) If you haven’t ordered your wood pellets or wood bricks yet, we strongly encourage you do so as soon as possible in order to secure your fuel and get into our delivery queue. It’s not our supply we are warning you about, because we have considerably more pellets than our customers have ordered from us, at any given time. We are just providing a friendly reminder to place your order sooner rather than later to get higher on our delivery list.

Whether you choose to stick with us this year, try us out for the first time, or order elsewhere…order as soon as you’re able. Our customer service representatives are standing by at 1-800-PELLETS, and our website (www.woodpellets.com) is always available for orders, 24/7.

 

Thank you, and Happy Fall!

How to Avoid a Potential Wood Pellet Shortage

Is Another Shortage Likely?
Last month we looked at some troubling signs that
another pellet shortage could not be ruled out again this winter. Expanding exports to Europe, mill closures due to fire, and now a forecast of another bitter cold winter are all contributing to make this winter another challenging one for pellet users.

So what are the best ways to protect yourself from the threat of shortages?
Read more

A Look Behind the Scenes at Woodpellets.com

Woodpellets.com

If you have a wood pellet stove, by this time you have either bought your pellets, or at least thought about it (we hope). Our phones have been ringing steadily and our hours have extended, which means the heating season is quickly approaching. We have been happy to hear from many new people this year, and of course we’re thrilled to be catching up with our past/repeat customers as well. During our high call volume, we have been hearing and experiencing a lot of the same things, which we’d like to address:

1. A Need for Information: We are getting calls from many new pellet stove owners with many questions about the best kind of wood pellets, the difference between hardwood and softwood, ash content importance, etc. Every person that answers the phone at Woodpellets.com is a wood pellet fuel expert. You won’t be transferred to another department in order to talk to someone who knows about pellets, and you will certainly not be rushed off the line. We completely understand that you might have a lot of questions, and we are all happy and ready to provide you with honest, helpful answers. Most members of our team are either pellet stove owners, or have owned a pellet stove in the past – so we’ve probably had similar questions at one point.

Read more

Cleanfire® Wood Bricks – Efficient Wood Stove Heating

Firewood - Cordwood Alternative

The new cordwood alternative fuel for wood stoves is here.  Wood Bricks by Cleanfire burn hotter, cleaner, and longer than the equivalent amount of firewood without using any accelerants. Cleanfire Wood Bricks will make heating with wood much much easier and cleaner.

What makes Cleanfire Wood Bricks better than cordwood?

Made of kiln-dried, super-condensed recycled wood chips and sawdust, these bricks produce cleaner-burning, longer-lasting heat than cord wood alone. The biggest reason for the better performance of our Wood Bricks is the low-moisture content. Unlike cordwood, Cleanfire Wood Bricks do not lose heat evaporating the water trapped in the wood fiber. Instead, more heat is made available to warm your home. Read more

Pick Up Your Wood Pellet Order, or Have It Delivered? A Cost Comparison

Delivery or Pickup?There isn’t much of an argument against how convenient home delivery is. However, delivery typically comes at a price, so it’s nice when there is a “pickup” option available. Target is a great example of a store offering both delivery and pickup. For many large items, such as patio furniture or kitchen appliances, you can skip the delivery fee and have the store hold your items at a location near you. Then you simply head to the store when you’re alerted, show your ID and load your item(s) into your vehicle. It might take a couple of trips and some heavy lifting, but you have saved the delivery fee. But have you considered the real cost of picking it up yourself? Did you really save?
Read more

Will There Be Another Pellet Shortage?

Is Another Shortage Likely?
Although pellet shortages are fairly rare events, there are a few concerning signs that spell trouble again this winter.

The most troubling trend we continue to see is the huge volume of pellets being
exported to Europe. Much of this volume represents utility grade pellets used to replace coal for generating electricity. But more and more pellet producers are looking to Europe to sell their residential heating pellets as well. The biggest driver for exporting residential heating pellets is that producers get a higher price from European customers. Thus, wood pellets that used to be sold here in the United States are now being exported to Europe. Read more

Free Summer Storage Offer Ends 5/30

Organized Garage, Clean Garage, Free Wood Pellet Summer StorageWe certainly can’t organize your garage…but we can save you some space in it this summer!

Buying your pellets this month secures your fuel for the heating season. (See our past blog about reasons for the pellet shortage). 

Buying this month locks in the current price, so you’re protected even if prices change this summer and/or fall. (See our article on what drives wood pellet pricing).

Buying this month gets you free storage this summer.

If we store your pellets for you:

  • You can enjoy your summer without thinking about wood pellets. It was a very long winter…relax now.
  • You can keep the extra space open for your lawnmower, pool supplies, coolers, bikes, kayaks, your kid’s toys (and your toys).
  • We will protect your fuel from the elements for you if you don’t have a garage or shed. You won’t have to worry about properly covering your pellets.

Read more

Cleanfire Douglas Fir – The Cadillac of Wood Pellets

WoodPellets.com has always sold super premium softwood pellets. With more heat and less ash than your typical hardwood pellet, high quality softwood pellets provide a superior burning experience for our customers. But there is one brand of softwood pellets that takes quality to a whole new level – our Cleanfire Douglas Fir.

Introduced in 2012, Cleanfire Douglas Fir pellets are special in many ways. First, these softwood pellets are made from 100% douglas fir material – one of the hottest burning wood species in North America. Check out this chart showing the relative heat output (as measured by BTU/lb) from various wood species.
Read more

Recent Tweets