How Wood Pellets are Made : VIDEO

Pinnacle Renewable Energy created this very informative video to explain the whole process of how wood pellets are made – from beginning to end. Check it out!

Wood pellets begin their journey as tree seedlings. By absorbing nutrients from the soil, and carbon dioxide from the air, along with sunlight and rain, the seedling is eventually nurtured into a full grown tree. Then, it’s harvested for lumber and replaced with a fresh seedling. This renews the process all over again, in a controlled sustainable way. 

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5 Things Your Stove Technician Wants You To Know

Woodpellets.com1. Read the manual that came with your stove. According to Jason Tardiff of J&L Chimney Works in NH, this is the number one thing stove technicians wish customers would take seriously. He explains; “Most of the time, the answer to the problem lies in the pages of their owner’s manual.” From proper stove maintenance, to best practices and warranty information – the manual is packed with model-specific information, and it’s very often overlooked.

2. Don’t be so quick to blame the pellets. If your stove isn’t igniting, if you have a weak flame, or your pellets won’t stay lit, the fuel shouldn’t be your first thought. When was the last time you had your stove professionally cleaned? If you do it yourself, are you really getting to all the parts that need attention? Your pellet stove works off of pressurized air which is drawn from the exhaust. Have you cleaned all those passages? Is your exhaust clear of debris? Jason describes his years of discoveries: “The exhaust pulls in anything that’s in the air – so pet hair, dander, dust and lint are constantly sucked in. And as far as the auger goes, items left on the stove can fall and work their way in. I’ve found spoons and G.I Joes crammed in there.”

To summarize – in addition to the general responsible cleaning owners should be doing, a professional cleaning twice a year is definitely a best practice. Think of it like your dental health and your dentist. You clean your own teeth every day, but it’s still good to go to the dentist every six months for professional attention.

>> Read about the most common pellet stove problems

3. Your pellet stove needs a surge protector. You should not be plugging your stove directly into the wall. Furthermore, you need to know the difference between a power strip and an actual surge protector. Most modern pellet stoves have a circuit board that can be damaged without protection from even small electrical surges caused by power outages. Be sure to check your manual for information on electrical recommendations.

4. Don’t burn low quality pellets and expect great results. Check out the specifications on the wood pellets you’re purchasing. Look at the ash content listed, and know that the higher the percentage, the more frequent your cleanings will be. Higher quality pellets will have lower ash percentages, and therefore less maintenance.

On top of research, another great way to choose a fuel is by talking to your fellow pellet-burners to see what they’re using and why. Of course, you won’t know what you like for your home and your budget until you run your own tests. But if you’re buying the cheapest pellets with lower heat and higher ash specifications – you shouldn’t expect the same results as the higher quality options available. Blog5. Buy low-moisture firewood for your wood stove. Switching gears to wood stoves and fireplaces – the firewood you choose to burn is important. Jason explains, “No noise is good when burning your firewood. The crackling and popping you hear in a campfire is from excess moisture burning off – which you don’t want in your home.”

Too much moisture within wood doesn’t burn as hot, gives off useless steam when burning, and creates dangerous and flammable creosote buildup. A best practice when buying your firewood is to use a moisture meter to find out just how “seasoned” it is before you take it home. Wood burns the best when it’s been split, seasoned for at least 6 months, and is made up of less than 20% moisture.

 >> Read about wood bricks – the firewood alternative.

Just like with pellet stoves, your chimney and/or wood stove requires regular maintenance, and should be professionally cleaned at least once a year. Any special “logs” that claim to get rid of your creosote can be used, but should not take the place of a proper, extensive cleaning.

Enter your zip code at to see if Cleancare Professional Stove Cleaning is available in your area. 


Questions? You can always call 1-800-735-5387 to speak to a representative!

Most Common Questions About Home Wood Pellet Heating
Over one million homes in the United States use wood pellets as a heating source. Although pellet popularity is continually rising, there are still many frequent questions and misconceptions about heating with wood pellets. Below, we have compiled a list of the most common inquiries we hear from both new and existing pellet users.

Can I Use a Wood Pellet Stove as My Home’s Only Source of Heat?

Depending on the location of the stove and the size/efficiency of your home – yes. Some stoves can easily heat up to 2,500 square feet of space. A common practice is to put pellet stoves in parts of the house to create zone heat, but lightly use a central furnace as a back up. It’s especially common to use oil heating strictly as a backup to pellets, for example, when the price of oil rises significantly.

 How Many Bags of Pellets Should I Buy? Driveway DeliveryThe amount of pellets you can expect to burn through in a heating season depends on the quality of the wood pellets and the efficiency of the stove – among other things. However, one bag of quality pellets will commonly provide a full day of good, steady heat.

The average residential wood pellet customer in the Northeast uses 150-200 bags of wood pellets throughout the entire heating season. There are 50 bags in one ton of pellets, so that’s 3-4 tons.

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How to Keep Your Wood Pellets Safe Outside (with an Easy New Trick!)

Wood Pellets Stored InsideIn a perfect world, you would have big open space indoors to store your wood pellets. Of course, that extra space isn’t always available – especially if you have several pallets of fuel to store.

If you don’t have room to store your wood pellets in the garage or basement, the next best thing is a shed or shelter in a raised, dry place.

If you have to store your wood pellets outside, you’ll need to fully
inspect the outer plastic that has been wrapped around your fuel, when it arrives. Check for any rips or holes where moisture can seep in. Make sure to repair any damage with water proof tape or additional layers of plastic. Read more

Your Pellets Should Be Ordered by the Time You See These 5 Things

It’s completely up to you to decide when you want to place your wood pellet and/or wood brick order. However – do you want to have a quicker turnaround between your order date and delivery date? Do you want to be prepared for that first time you need to fire up your stove? If your answer is “yes” to either of those questions – take a look at our list below.

Here are five common signs that you’ll start to see around the time when your fuel order should be (or should’ve already been) placed.

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Color and Size Variances Among Wood Pellets

Wood Pellet Colors

Pellet stove heating is so efficient because wood pellet fuel is uniform. However, there are natural and perfectly acceptable variances in both color (and sometimes length) within wood pellets.

Much like snowflakes – no two wood pellets can be exactly the same. Wood pellets can have a variety of colors, depending on the primary species of wood used. Common hardwoods used to make pellets include Maple, Oak, Birch, Cherry, and Beech. Typical softwood raw materials used to manufacture wood pellets are Hemlock, White Pine, Spruce, and Fir. The wood species for the raw materials used to produce either hardwood or softwood pellets is the principle reason for the variety of colors. Pellet colors can range from a pale blonde, to a warm reddish brown, to a dark walnut.

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3 Uses for Wood Pellets (Aside from Heating)

Wood Pellets as Kitty Litter

Wood pellets in the cat’s litter box absorb all the moisture and turns into sawdust. This is easily sifted away as shown in the video below (by Kari Kells). This method saves the dry pellets, which are still usable, to cut down on waste. What an economical (and environmentally friendly) idea!

Traditional clay-based litter tracks easily out of the box and into the house – and is also bad for the environment. Wood pellets are 100% natural with no binders or fillers, and the kiln-dried wood fiber soaks up odor and leaves almost no scent behind.

Wood Pellets as Horse Stall Bedding

Although the word “bedding” is used – horses don’t typically need something fluffy like a bed to lay on. Horse bedding is actually used in stalls to absorb urine and moisture, and is a necessary part of properly maintaining clean stalls.

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State Tax Incentives for Residential Wood Pellet Heat

NH Wood Pellets
Residential Wood-Pellet Rebate Program in New Hampshire

Rebates offered for 30% of the system and installation cost, or $6,000, whichever is less, for New Hampshire residents who invest in high-efficiency (80% or greater), bulk-fuel fed, wood-pellet central heating boilers and furnaces that became operational on or after May 1, 2012.

This program has helpful recommendations, which include the use of 
high quality wood pellets; “The life expectancy of the system will be significantly reduced and the operation and maintenance will be considerably greater if lower quality fuel is used.”

The Incentive Pre-Approval Application for NH can be found here, along with the full program details.

Lower Electric Rates

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How to Stretch a Wood Pellet Purchase Over Several Months

Only by Woodpellets.comMuch like with any fuel purchase – buying your wood pellets or wood bricks for the heating season can be a significant expense. The Flex Savings Plan (FSP) was created to make saving up for that large order easier.

Enrolling in the FSP gives you the ability to save up over time with adjustable monthly deposits to your account. Once you decide you’re ready to order, all those deposits have added up to an account credit which will be applied to your fuel order.

If you sign up by March 25, 2016 – you’ll get FREE flexible delivery!*

 Flex Savings Plan Benefits

  • Free Flexible Delivery on your next fuel order!*
  • NEW!  Delivery Priority: Get bumped to the top of the delivery queue to get your fuel faster!
  • Custom Plans: Your monthly payment amount can be adjusted at any time, and you decide how long to participate!
  • Easy Budgeting: Spread out that large payment over months! Your accumulated credit will be applied to your next order. 
  • No Risks: This plan was designed to help our customers, but you might change your mind. Suspend or cancel at any time!

The Flex Savings Plan is still new and unique within the wood pellet market – so we understand you might have some questions. We have compiled the most common questions about the FSP below. Feel free to post your own questions in the comment section!

How does the Flex Savings Plan work?

The plan works by automatically making a monthly deposit using an electronic check or credit card into your credit account in any amount over $25 that you are comfortable with. Each deposit is added to your account as credit to use on your next purchase. When you are ready to order, your accumulated credit amount will be deducted from the order balance.

The only wood pellet budgeting program in the industry!Are there any fees or hidden costs?

The FSP is a free way to help you budget for your fuel purchase. Your payment amounts are decided by you, and there are no extra fees. Think of it like a Christmas Club savings account; but one you use for your wood pellet fuel instead of presents.

How long does the plan last?

You can participate for as many months as you wish! When you place your order, you can just let us know if you’d like to continue or not. If you discontinue your plan, you can sign back up again whenever you’re ready. At any point, you can decide to opt out of the Flex Savings Plan, too. You’ll be refunded all of your accrued credit, less a 5% transaction fee. (In order to receive Free Flexible Delivery on your next order, you have to sign up by March 25, 2016 and make at least three monthly payments of $25 or more.)

Do I have to save a certain amount before ordering?

No – it’s up to you how much you want to save up. Most enrollees design their plan to cover the entire fuel order cost – but that is not mandatory. The duration of your specific plan and your monthly amount is completely up to you! We just require payments of at least $25.

I want to enroll now – but I don’t know what type or how much fuel I’ll be ordering yet.

That’s okay – because when you sign up for the Flex Savings Plan, you are not placing an order. When a professional helps you start your plan – you’ll just choose your payment type, the day you’d like your first payment to go through, and the amount you’d like to contribute each month. Later, whether you’ve accumulated $100 or $1000 in account credit, you can place your order whenever you’re ready.

Can I place my order now and apply FSP payments to that order?

No, sorry. The Flex Savings Plan is for future orders only - and we are unable to apply future payments to current orders.

Is it too late to change my payment amount? 

As long as your amount is at least $25, you can change your amount at any point during your plan. We named this program the Flex Savings Plan for a reason…it’s flexible! Just call 1-800-735-5387 to speak to a professional. He or she can make adjustments for you, and answer any questions you might have.

What do you mean by ‘Delivery Priority’?

This is a brand new feature. Delivery Priority isn’t next day delivery, but it will bump your order to the front of the delivery queue. So during peak season when delivery lead times can grow to be many weeks, we’ll prioritize your order to significantly reduce your delivery lead time.

How do I sign up?

Getting started is easy. Call 1-800-PELLETS to enroll now!


Please call the experts at 1-800-735-5387 if you have any questions, or wish to enroll. Dont forget – signing up by 3/25/16 will get you Free Flexible Delivery on your next order!


*Free flexible delivery offer requires an order of 3+ tons and 3 months of payment participation. Standard and Precision delivery have a small additional charge. Delivery Priority subject to product availability and the discretion of our delivery coordinator. Customer will receive a refund of all funds accrued upon cancellation – less a 5% electronic handling charge. Please see more FAQs and Terms and Conditions, here.


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