What is the Flex Savings Plan?

Wood Pellets Flex Savings Plan

Introduced in February of 2013, the Flex Savings Plan has quickly become very popular among our customers. We understand that buying your annual wood pellet fuel is typically a large purchase, one that may cause financial stress. Therefore, we created this Flex Savings plan to help budget that large annual fuel purchase by making it much easier to save.

So, how does it work?

The Flex Savings Plan allows you to make a monthly deposit in any amount you are comfortable with. This stretches out your wood pellet fuel purchase over months, instead of a single large one-time payment. Each monthly deposit is applied to your personal PelletBucks credit account. You’ll receive an automatic email statement for every deposit that shows your account balance. And when you’re ready to order your wood pellets, your PelletBucks credit amount will be automatically applied to your order balance. No lump-sum payment required. Your wallet will thank you!

What’s the catch? 

No catch. This plan is just a way to help you chip away at your annual fuel purchase. There’s no interest and you can stop at any time. If you do decide to stop for whatever reason…we will refund the money you have paid (minus a 5% electronic handling charge).

Also, the Flex Savings Plan itself is not a promotion. This means you can pay towards your purchase during the plan, then complete your order during a promotion to receive a deal. However, if you signed up for the plan during a free delivery offer…that cannot be combined with another offer. (If you like the new offer more, you can swap!)

I’m a busy person. Break it down for me, will you?

  1. Choose how much you want to save each month. (Any amount over $25!)
  2. Choose how many months you’d like to participate before placing the full order. (Example: Sign up in June, pay an amount you choose for 5 months, and complete order in October.)
  3. Choose payment method: credit card or bank account? (You’ll receive email confirmation each time a payment is made, along with your accumulated balance)
  4. Order your fuel when you’re ready. Your credit will be automatically applied, and you’ll just pay any remaining balance.

This is called a Flex Savings Plan for a reason. It’s flexible! You can change or adjust your plan at any time. Just give our experts a call at 1-800-735-5387. We want to make your purchase as convenient as possible!

Check out our plan Terms and Conditions and Frequently Asked Questions here. Give us a call if you have questions, or want to get started. We are looking forward to helping you save! 

 

  • gary

    Your website would not allow me to sign up for payment plan. Your live chat is never available.

  • http://www.WoodPellets.com Paul

    Hi Gary – Sorry, our Flex Savings Plan sign-up is not available on the web site. You must call us at 1-800-735-5387 in order to sign up.