At WoodPellets.com, we pride ourselves on bringing you the highest quality pellets at the best prices… with the BEST customer service around.
We base our service on a few simple ideas:
- You want the best quality pellets. So we only work with manufacturers that have proven quality records, and we care for your pellets from the mill all the way to your driveway.
- Your delivery should be convenient and secure. Our drivers know exactly how to take care of your pellets, and you can customize your delivery with our menu of service options.
- You want value along with quality. We do some serious research on the pellets we bring to the market, and we’re talking about price as well as quality. Compare our BTU per dollar offerings, and we’re willing to bet you’re seeing some significant cost savings when you compare wood pellets to oil or propane!
- We’re here for you. We can’t stand it when we call into some company with a question and end up playing that never-ending game of tag with the auto-attendant. So we answer our phones with real, live people who are ready to help you. And if we’re having an off day and your call happens to go to our voicemail – we’ll call you right back. Promise.
Meet WoodPellets.com president and CEO Jon Strimling, as he talks about his reasons for co-founding the company:
Tell us about your experience with WoodPellets.com below!