Happy Hearthoween Pumpkin Photo Contest!

WOODPELLETS.COMHow do you decorate your pumpkins? Do you carve them into jack-o-lanterns? Do you paint them? Be-dazzle them? Well, now is your time to show us!

Simply place your pumpkin creations in front of your pellet stove, fireplace or wood stove, and take a picture to send us! We will pick our favorite on October 31st. The winner will receive a $50 Darden Restaurants gift card! 

How to Participate:

Send your photo(s) to sales@woodpellets.com or post them on our Woodpellets.com Facebook wall! (www.facebook.com/WoodPellets)

All are encouraged to join in, but the winner must be a current or past Woodpellets.com customer. The winning photograph will be chosen by the Woodpellets.com team on 10/31 at 4pm.

Happy Hearthoween!

Darden Restaurants, Inc. owns (Red Lobster®, Olive Garden®, LongHorn Steakhouse®, Bahama Breeze®, Seasons 52® and Yard House®) and is not affiliated with Woodpellets.com. Darden is not a sponsor or co-sponsor of this program. Use of our restaurant names, logos or trademarks requires written approval from Darden. See backside of gift card for additional terms and conditions or visit www.darden.com/legal/legal.asp

Wood Pellet Delivery Peak Season FAQs

It’s the time of year where the phones are steadily ringing, and we are talking with many new and returning customers. Due to other retailers running out of wood pellets and the time of year, our phone call volumes have significantly increased. The Woodpellets.com team is always happy to get you the answers you are looking for, so we have compiled a list of the most frequently asked questions we are hearing during this seasonal rush.

Wood Pellet Delivery1. Do you have wood pellets to sell me?

If you type in your zip code on our website, or tell us on the phone, you will receive a list of available inventory in your area. You might see “Backordered” or “Sold Out” at times. However, if we tell you on the phone or you see online that pellets are available – that means we have them. We would never knowingly sell wood pellets or wood bricks that aren’t available.

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How to Store 3 Tons of Wood Pellets in a Small Garage

stackedpelletsHaving recently purchased a new pellet stove, I quickly found myself facing an issue that just about all pellet stove owners face – where the heck do you store all those bags of pellets?

Some store them outdoors – which if fine if you provide them
a little extra protection. The plastic outer shrouding can definitely withstand a season outdoors. But who wants to trek through snow and ice to get a bag of pellets? I would rather be able to grab them in my socks.

Basements are also popular storage areas. But mine is so full of junk… I mean special keepsakes that my wife could never part with…that I literally have no room for three tons of pellets.
So I decided to make my garage work.
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What is Precision Delivery?

Pallet Jack ServicePrecision Delivery involves the use of a Pallet Jack. This special tool is a hand-operated machine that lifts heavy pallets, allowing delivery drivers to pull skids of fuel over flat, hard surfaces (a garage floor). Because of their maneuverability and small size, pallet jacks give you greater flexibility than forklifts to place pallets exactly where you need them.

Pricing and availability for Precision Delivery varies depending on the region. There is an extra fee for this type of delivery, but many customers find it’s well worth the money.

“I’m so glad I went for the pallet jack delivery! Your driver was able to place my wood pellets right next to the door going inside the house. This has saved us a lot of time and effort. Thank you”  -Estelle, MA Customer

Pallet jack wood pellet wood brick delivery
The pallet jack can move over a smooth, solid surface to place your pallets right where you need them. You just have to make sure your garage has an open, clear path in order for the driver to successfully maneuver the pallet jack. Also, it’s important to know that we cannot go down stairs or curbs, or go across grass or dirt with the pallet jack.
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5 Twists on Fall Baking Classics

It’s about that time of year to turn off the fans and turn on your wood stoves, pellet stoves, and kitchen stoves! In honor of Fall’s arrival, we have compiled our top five office favorites for new seasonal recipes. Apple crisp and pumpkin pie are always great options, but wouldn’t you like to try some of these twists on the classics?


1. Bacon Latticed Apple Pie

Bacon Apple Pie

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Think Pink: Woodpellets.com Partners with Making Strides Against Breast Cancer

Thank You

Now is certainly the time to get your orders in for wood bricks and/or wood pellets, if you haven’t done so already. For every ton sold between now and October 8th, $5 will be donated to The American Cancer Society’s Making Strides Against Breast Cancer organization. For example, if you ordered 5 tons before the 8th, Woodpellets.com will donate $25. We figured, what better way to kick off Breast Cancer Awareness month?
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The First Day of Fall is Here

Happy Heating SeasonToday is the first official day of Fall! This means it’s time for apple picking, pumpkin carving and soon…..firing up your wood and/or pellet stoves!

We can assure you that we are working diligently to get orders out to our customers as quickly as we can. However, pellets cannot be delivered immediately after ordering. (Lead times vary by region.) If you haven’t ordered your wood pellets or wood bricks yet, we strongly encourage you do so as soon as possible in order to secure your fuel and get into our delivery queue. It’s not our supply we are warning you about, because we have considerably more pellets than our customers have ordered from us, at any given time. We are just providing a friendly reminder to place your order sooner rather than later to get higher on our delivery list.

Whether you choose to stick with us this year, try us out for the first time, or order elsewhere…order as soon as you’re able. Our customer service representatives are standing by at 1-800-PELLETS, and our website (www.woodpellets.com) is always available for orders, 24/7.

 

Thank you, and Happy Fall!

How to Avoid a Potential Wood Pellet Shortage

Is Another Shortage Likely?
Last month we looked at some troubling signs that
another pellet shortage could not be ruled out again this winter. Expanding exports to Europe, mill closures due to fire, and now a forecast of another bitter cold winter are all contributing to make this winter another challenging one for pellet users.

So what are the best ways to protect yourself from the threat of shortages?
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A Look Behind the Scenes at Woodpellets.com

Woodpellets.com

If you have a wood pellet stove, by this time you have either bought your pellets, or at least thought about it (we hope). Our phones have been ringing steadily and our hours have extended, which means the heating season is quickly approaching. We have been happy to hear from many new people this year, and of course we’re thrilled to be catching up with our past/repeat customers as well. During our high call volume, we have been hearing and experiencing a lot of the same things, which we’d like to address:

1. A Need for Information: We are getting calls from many new pellet stove owners with many questions about the best kind of wood pellets, the difference between hardwood and softwood, ash content importance, etc. Every person that answers the phone at Woodpellets.com is a wood pellet fuel expert. You won’t be transferred to another department in order to talk to someone who knows about pellets, and you will certainly not be rushed off the line. We completely understand that you might have a lot of questions, and we are all happy and ready to provide you with honest, helpful answers. Most members of our team are either pellet stove owners, or have owned a pellet stove in the past – so we’ve probably had similar questions at one point.

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