Watch: Woodpellets.com Home Delivery

We tagged along with Rob (one of our NH drivers) on a 1-ton Value delivery of Cleanfire Wood Bricks. You’ll see in the video below that the forklift is mounted on the back of the truck, which parks in the road. The driver lowers it down to the ground, uses it to remove the fuel from the truck, and then drives it up the driveway to place the pallet where he’s instructed.

The video below shows the entire delivery, and is a great example of a seamless experience. Knowing his wood bricks would be dropped off that morning, the home-owner moved his car out of the way to keep the path clear for Rob. At the time of ordering, he requested the pallet to be placed in the driveway, about 10 feet in front of the shed.

As you can see, the customer isn’t present for this driveway delivery. As long as your instructions are clear, and you let us know exactly where you’d like your fuel, our driver can handle it in most situations without your physical presence. Our driver will do everything possible to safely deliver your pallets where you want them. Of course, we have your contact information in case something comes up.

Woodpellets.comIf you’re not going to be there, but you have a very specific placement requirement – mark it. Use a sign, chalk, tape or even an overturned trashcan – and let us know your placement indicator. The picture on the left is from a very clear, very specific past delivery!

When thinking of where you’d like your pallets placed – keep in mind that the forklift is over 8 feet wide, with the highest point at 8 feet tall. Also, due to the heavy weight of the load and the forklift itself, it can’t be driven across any leach fields, sprinkler lines, or soft lawn/mud.

For a garage delivery, you’ll need to clear the way in both the driveway and the garage. A pallet jack is used to move your pallets inside of the garage. While smaller than the forklift, is still a heavy-duty piece of equipment, moving a 4-foot wide pallet of fuel. Make sure all the stuff that tends to accumulate in the garage is cleared out of the path of your fuel’s final destination. See our quick video below, which shows a garage delivery in action!

We are always ready to answer any questions you have. Please give us a call at 1-800-PELLETS to speak to a pellet expert, or visit our website: www.Woodpellets.com for more information. 

Helpful Customer Ideas for Repurposing Wooden Pallets

Whether you order in increments of 50 wood pellet bags (1 ton) or 75 bags (1.5 tons) – they will be delivered on wooden pallets. Recently, we asked our customers to submit photos to our
Facebook page of how they reuse their pallets and wood pellet bags for a chance to win a free Woodpellets.com delivery voucher. Check out our favorites below!

Long Outdoor Table: Todd, a Woodpellets.com customer from New York, explained: “We needed a table for a get together. Rather than buying more wood, I used left over studs for the frame, and pallet wood around it.”

Woodpellets.com
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How to Prepare Your Pellet Stove for the Summer

Woodpellets.com Pellet Stove Best PracticesWhen the little stretches of warm days transition into consistent summer weather – you’re ready to let your pellet stove go on vacation. But, there are extra steps you should consider taking to protect your precious heating investment.

Turn off your stove and unplug it from the surge protector, or unplug the entire thing. Why do you need a surge protector? Most modern pellet stoves have a circuit board that can be damaged without protection from even small electrical surges caused by power outages. Be sure to check your manual for information on electrical recommendations.) Once you’re fully disconnected, make sure it’s completely cooled off before moving forward.

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Mix and Match Your Wood Pellet and Wood Bricks Purchase!

Although we rolled out our improved online shopping cart a couple of years ago, we’re still getting surprised reactions from customers about it. Did you know that you can select multiple products to add to your purchase when ordering from Woodpellets.com, both by phone and online? If you’re speaking to one of our experts by phone, just ask him or her about adding another type of fuel to your order.

Woodpellets.com Shopping CartIf you’re shopping online, simply select your desired brand and the number of tons you’d like from your zip code’s gallery. Once it’s added to your cart, select the Continue Shopping button that will appear on a pop-up box. This will bring you back to the gallery, where you can select another type of fuel. Continue this until you’re ready to view your cart, make any changes, select your delivery type and check out.

Why is this mix and match by the ton option important? Well, you might want to set up a
strategic burning strategy for the next heating season. If you have been burning hardwood pellets, you might be curious about upgrading to softwood. Or, you might want to try something new. Perhaps you already burn softwood pellets, but you’re thinking about burning a softwood with a higher heat output during those extra cold months. Comparing your burning and heating experience with different types of wood pellets will help take care of those pellet curiosities.

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Now is the Time to Enroll in a Wood Pellet Savings Plan

Much like with any fuel purchase – buying your wood pellets for the heating season can be a significant expense. That’s why we created the industry’s only savings plan specifically for wood pellets. Our “Flex Savings Plan” makes saving for your wood pellets easier by enabling you to budget your fuel purchase over many months – instead of a single large one-time payment.

The only wood pellet budgeting program in the industry!

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NY Horse Rescue Puts Wood Pellet Bedding to Good Use

Did you know that softwood pellets can be used as horse bedding? Horse bedding is used in stalls to absorb urine and moisture, and is a necessary part of properly maintaining clean stalls. Wood shavings are commonly used, but softwood pellet bedding is becoming popular among experienced horse and stable owners. Earlier this month, Woodpellets.com was proud to donate Cleanfire Pacific wood pellets to the NY-based nonprofit, Lucky Orphans Horse Rescue.

Read: How to Prepare Softwood Pellets as Horse Bedding

Five years ago, Deanna Mancuso founded the LOHR in order to provide a sanctuary for unwanted, abused and neglected horses. But the mission of her team goes beyond rescue, rehabilitation and care – because the horses go on to help people.  Lucky Orphans’ EAGALA certified team offers Equine Assisted Psychotherapy for those struggling with PTSD, anxiety, depression and other mental or emotional struggles. Deanna explained, “Donations like these wood pellets are really a donation to the community, because you’re helping the horses that are serving such a huge purpose in the community”.

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How to Make Fire-Starters from Wood Pellet Fiber

As you might know, wood pellets turn to sawdust when water is applied, because they absorb moisture immediately. Did you have a damaged bag that let in some snow or rain? Did you use your wood pellets as ice melt, and now you have a bunch of clean leftover sawdust? Put it to good use!

The video above shows how to turn the natural fibers that make up wood pellets into fire-starters for your firepit or fireplace! (NOT your pellet stove!) You only need a few things for this project, and not much time.

What You’ll Need:

  • Softwood Wood Pellets
  • Empty Paper Egg Carton
  • Scissors
  • Wax Candles or Flakes

First, spread your sawdust out on a paper towel to let them dry out completely. While that’s happening, set up a double boiler system to melt your flaked wax, or to get the leftover wax melted from old candles. Be sure to take caution! See the video below for instructions on how to do this.

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The Woodpellets.com Referral Program

Woodpellets.com ReferralHave you heard about our referral program? You can get $25 in credit added to your account every time you successfully refer a new customer to Woodpellets.com!

Once your friend’s first order is delivered, you will automatically be credited $25 for your next order. So, if you’re happy with our service, our products and our convenient delivery…share the pellet love!
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